How to Install a Sony Walkman MP3 Player

Last Updated: February 22, 2022

Before you can start using your Sony Walkman MP3 player, you must download and install the software drivers for your device on your computer. After the correct drivers are installed, you can transfer music and organize files on your Sony walkman using your computer.

Method 1

Method 1 of 2:

Installing the Sony Walkman MP3 Player

1
Connect your Sony Walkman MP3 player to your computer using a USB cable.
2
Wait for your computer to recognize the MP3 player. The Device Setup Wizard will display on-screen after your MP3 player is detected, and you can begin using your MP3 player.
- If the Device Setup Wizard doesn’t pop up after connecting the walkman to your computer, proceed with the following steps to download and install necessary software drivers.
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3
Navigate to Sony’s support website at http://esupport.sony.com/p/select-system.pl?DIRECTOR=DRIVER.
4
Select “Walkman MP3 and Video MP3 Players” from the Product Category list.
5
Select the model of your MP3 player from the Model list. Device information and available software drivers will display on-screen.
6
Select the operating system for your computer. At this time, Sony Walkman MP3 drivers are only available for Windows-based computers.
7
Click on “Drivers,” then click on “Download” to the right of any available drivers. There may be one or more drivers available depending on the model of your MP3 player.
8
Click on “Download Now” to the right of the driver description.
9
Review Sony’s Software Agreement, then click on “Accept Agreement.”
10
Select the option to save the driver .exe file to your computer’s desktop.
11
Double-click on the .exe file, then follow the on-screen prompts to install the drivers for your Sony Walkman MP3 player. When complete, your computer will recognize your device and you can begin using your MP3 player.

Method 2

Method 2 of 2:

Troubleshooting

1
Download and install the latest firmware on your MP3 player if your computer no longer recognizes your device. In some cases, your computer may not recognize outdated software.^{[1]
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- Complete steps three through six above, then click on “Firmware.”
- Connect your MP3 player to your computer using a USB cable, then click on “Download.”
- Follow the on-screen prompts to install the latest firmware on your MP3 player.
2
Try using another USB port, USB cable, or computer if Windows still does not recognize your device. In some cases, hardware problems associated with the USB cable or USB port can prevent your computer from recognizing your device.

Warnings

Contact the nearest Sony dealer if you receive an error message that reads, “Failed to authenticate the portable player” when connecting the MP3 player to your computer. Some MP3 players have outdated software, and may no longer be compatible with your computer.

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