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This wikiHow teaches how to cancel a ride that you've ordered through the Uber app without getting hit with a fee, including any Uber rides that you've scheduled in advance.
Steps
Canceling a Ride
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1Open the Uber app. If your driver is en-route to your location, you can cancel your request. The sooner you send the cancellation, the less likely you'll get a cancellation fee.
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2Tap your driver's card. You'll see this at the bottom of the screen on the Uber map when a driver has accepted your ride request.[1]Advertisement
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3Tap Cancel. You can find this below the driver's name and picture, next to the "Contact" button.
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4Tap Cancel Trip. Your ride will be canceled immediately. You are not charged a cancellation fee if you cancel within 2-5 minutes of ordering the ride (the exact time varies depending on your location). You can also cancel without a fee if your driver is over 5 minutes late.
- UberPOOL rides are subject to a $2 cancellation fee immediately after ordering the ride. If you are 2 minutes late to your UberPOOL pickup, you may be charged a $2 no-show fee.
Canceling a Scheduled Ride
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1Open the Uber app. If you've scheduled a future ride in the Uber app, you can cancel it without incurring any fees.
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2Tap the ☰ button. You'll see this in the upper-left corner of the Uber app screen.
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3Tap Your Trips.
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4Tap the Upcoming tab.
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5Tap Cancel Ride underneath the trip you're canceling. If you have multiple trips scheduled, scroll until you find the one you want to cancel.
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6Tap Cancel Ride again to confirm. As long as you're canceling before any driver has accepted your ride, you will not be charged a cancellation fee.
Community Q&A
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QuestionHow do I cancel a scheduled Uber reservation?
Community AnswerGo to Menu> Trips > Upcoming> Click on scheduled ride > Click Cancel Scheduled Uber ride. -
QuestionWhat do I do if I requested Uber by accident?
Community AnswerFollow the steps in the first method to cancel your trip immediately. As long as you cancel within a few minutes of making the reservation, you won't get charged a cancellation fee. -
QuestionHow do I switch drivers if my Uber driver never shows up, without getting a cancellation fee?Community AnswerIf your driver is 5 or more minutes late, you can cancel without getting a fee. You can then use your app to order a new driver.
Warning
- Canceling more than 2-5 minutes after ordering your Uber when your driver is on schedule will result in a cancellation fee.
About This Article
To cancel an Uber request, open the Uber app and tap on your driver’s card. From here, tap “Cancel,” which is next to the “Contact” button below your driver’s name and picture. If you cancel your trip 2 to 5 minutes after ordering your ride, you may be able to avoid being charged a cancelation fee. You can also cancel without a fee if your driver is more than 5 minutes late picking you up. However, when you use UberPOOL, you’ll be charged a $2 cancellation fee immediately after ordering your ride, and you can be charged a $2 no-show fee if you’re 2 minutes late to your pickup. To learn how to cancel a scheduled ride on Uber, keep reading!
