How to Cancel an Uber Account

Last Updated: October 7, 2019

This wikiHow teaches you how to delete your Uber account using a computer, phone, or tablet. Though your account will be immediately deactivated once canceled, you'll have 30 days to re-enable it if you change your mind. Once those 30 days pass, the account will be purged from Uber's servers.

Method 1

Method 1 of 2:

Using the Uber App

1
Open the Uber app. It's the black icon that says "Uber" in white letters.
- If you aren't already signed into your Uber account in the app, you'll need to do so by typing your email address (or phone number) and password into the provided fields.
2
Tap ☰ menu. It's the three horizontal lines at the top-left corner of the screen.

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3
Scroll down and tap Settings. It's near the bottom of the menu.
4
Scroll down and tap Privacy. It's toward the end of the page.
5
Tap the red Delete Your Account link. It's at the bottom of the menu.
6
Enter your Uber password and tap Verify. A confirmation message will appear.
- Your account will remain deactivated for 30 days before it is permanently deleted. If you change your mind about canceling within that 30-day period, you can reactivate it by signing in with your username and password.^{[1]
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7
Tap Continue to confirm. Your account is now inactive.

Method 2

Method 2 of 2:

Using Uber.com

1
Open Uber's account deletion site. You can do this in a web browser on your computer, phone, or tablet.
2
Click or tap DELETE MY UBER ACCOUNT. It's the black link under the "Delete my Uber account" header near the top of the page.
3
Enter the email address or phone number associated with your account.
4
Click or tap Next.
5
Enter your password and click Next. This displays your Uber account information, as well as a message informing you that your profile will be deleted immediately.
- If your account has 2-Step authentication turned on, Uber will send you a text message containing a verification code. Enter the verification code from the text message into the provided field on the screen and click or tap VERIFY to continue.
6
Click the blue Continue button. It's at the bottom of the page.
7
Select a reason for deleting your account. A confirmation message will appear.
- Your account will remain deactivated for 30 days before it is permanently deleted. If you change your mind about canceling within that 30-day period, you can reactivate it by signing in with your username and password.
8
Click or tap the blue Delete Account button. Your account is now inactive.

Community Q&A

Question

How long does it take for an Uber account to be deleted?

Community Answer

The account deletion process will begin immediately, but it may take several days for the information to be deleted from Uber's servers.
Question

After resigning from Uber, when will I be able to sign again with the same telephone number, but a different email? (The email was the problem, and I could not change it unless I resigned from Uber.)

Community Answer

You can't change only one variable. Once you put in your phone number and your email, it links the two together. If you want to change your Uber account, you have to change both.
Question

Why was my account disabled?

Community Answer

Uber accounts are usually disabled if there was a problem with the payment method you have on file or fraudulent activity was detected. You can find out details by emailing support@uber.com and asking for the reason you account was disabled and what you can do to fix it.

Warnings

Uber will keep some of your personal information on-hand after you terminate your account for legal reasons (or to collect any debt owed).^{[2]
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