How to Keep Your Straight Talk Service Active

This article discusses the different ways you can keep your Straight Talk cell phone service active.

Method 1
Method 1 of 3:

Regular Refill Option

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    Prior to your Service End Date, purchase a service plan card from http://www.StraightTalk.com, in Walmart, or at http://www.Walmart.com
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Method 2
Method 2 of 3:

Automatic Refill Option

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    On the Straight Talk website log into your account.
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    Register a debit/credit card.
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    You will receive a courtesy pre-authorization alert prior to any charges being made.
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    4
    Your Straight Talk payment will be made automatically on your service end date.
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    You will receive advanced notification of the date the charge will be applied to your account.
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    In the situation that your credit card is close to expiration, you will receive a notice prior to the payment date allowing you to update your account information.
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Method 3
Method 3 of 3:

Straight Talk Reserve

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    When you purchase a Service plan you can either add it immediately on purchase or you can save it for later use by placing it in the Straight Talk reserve.
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    Service Plans are then automatically added.
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    On the Straight Talk website log into your account.
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    Click to manage your reserved Service Plans. You have two options:
    • All You Need customers can add a reserved Service plan sooner by logging into My Account.
    • Unlimited customers will have their cards added automatically and their Service End Dates extended.
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    Check to make sure you have reserved Service Plans available by logging into My Account.
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Community Q&A

  • Question
    Can a payment be made on the service-end date without interruption of service?
    Community Answer
    Community Answer
    The payment is supposed to have reached the service place on or before the due date.
  • Question
    How can I get a lower payment than 45 dollars a month?
    Community Answer
    Community Answer
    Pay a certain amount early and earn the status of an early payer. It should lower your monthly bill. If you call and complain about the service/cost and threaten to take your business elsewhere, they may also lower your bill, but it's not a certainty.
  • Question
    I get my check 2 days after my due date. Can I get my phone reactivated then? Will all my stuff still be on my phone? Can I still text meanwhile?
    Community Answer
    Community Answer
    You can but don't wait too long or you'll lose your number. Maybe three days maximum, then you may have to start a new account and get a different number because your number will be lost for good.
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About This Article

wikiHow is a “wiki,” similar to Wikipedia, which means that many of our articles are co-written by multiple authors. To create this article, 10 people, some anonymous, worked to edit and improve it over time. This article has been viewed 69,861 times.
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Co-authors: 10
Updated: November 5, 2020
Views: 69,861
Categories: Telecommunications Service Providers
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