This article was co-authored by wikiHow staff writer, Darlene Antonelli, MA. Darlene Antonelli is a Technology Writer and Editor for wikiHow. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. She earned an MA in Writing from Rowan University in 2012 and wrote her thesis on online communities and the personalities curated in such communities.
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If you want to delete your profile from Ashley Madison, you have two options. You can deactivate your account or fully delete it. To deactivate your account, you remove your profile from search results, hide your profile from the public, but still have the ability to restore and reuse your account. If you fully delete your account, you not only remove your profile from search results and the site, but you also remove any photos, site usage history, and all sent and received messages from your account. While you can use the Ashley Madison service with an app from a mobile device, the functionality of deleting an account is only available on the desktop version.
Steps
Deactivating Temporarily
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1Login to https://www.ashleymadison.com. By deactivating your account, you remove your profile from search results, hide your profile from the public, but still have the ability to restore and reuse your account.
- If you deactivate your account, all your information still exists on Ashley Madison, so it is still at risk to be leaked or hacked.
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2Click the Manage Profile tab. This is near the top of the web page.Advertisement
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3Click Delete Profile. You’ll see this in the menu on the left.
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4Click Deactivate Your Profile. You’ll see this is the first option on the right side of the screen with a list of features offered in deactivating.
- You’ll be redirected to an account deactivation page where you will need to give a reason for your deactivation. Choose one and click “Deactivate” and confirm your action in the pop-up.
Deleting Permanently
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1Login to https://www.ashleymadison.com. By deleting your account, you remove your profile from search results, delete all your photos and messages and browsing history data. There is also no way to reactivate your profile after you’ve deleted it.
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2Click the Manage Profile tab. This is near the top of the web page.
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3Click Delete Profile. You’ll see this in the menu on the left.
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4Click Delete Your Profile. You’ll see this is the second option on the right side of the screen with a list of features offered in a full deletion.
- Confirm the deletion in the pop-up. The full deletion of your account may take up to 48 hours to complete.[1]
References
About This Article
1. Login to your Ashley Madison account.
2. Click the Manage Profile tab.
3. Click Delete Profile.
4. Click Deactivate Your Profile or Delete Your Profile.