The keypad lock feature helps prevent accidental typing and key presses when your device is not in use. You can unlock the keypad on your device at any time using the appropriate keystrokes for your mobile phone or computer.

Method 3
Method 3 of 4:

Unlocking Keypads in Windows

  1. 1
    Click on the “Start” menu and select “Control Panel.
  2. 2
    Click on “Accessibility Options.
  3. 3
    Click on the “Keyboard” tab, and remove any checkmarks displayed next to the keyboard options displayed on-screen.[4]
  4. 4
    Click on “OK. Your keypad or keyboard will now be unlocked and ready for use.
    • If your keypad is still locked after following these steps, restart your computer to resolve the problem.
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Method 4
Method 4 of 4:

Unlocking Keypads on Mac OS X

  1. 1
    Click on the Apple menu and select “System Preferences.[5]
  2. 2
    Click on “Universal Access” under “System.
  3. 3
    Click on the tab labeled “Mouse and Trackpad.
  4. 4
    Select “Off” next to “Mouse Keys.[6]
  5. 5
    Close System Preferences. Your keypad or keyboard will now be unlocked and ready for use.[7]
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Community Q&A

  • Question
    How do I turn on the keypad?
    Community Answer
    Community Answer
    For a PC, go to Control Panel --> Ease of Access --> Ease of Access Center and click Start On-Screen Keyboard.
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Co-authors: 4
Updated: September 16, 2021
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