How to Uninstall Razer Synapse on PC or Mac

Last Updated: March 29, 2019

This wikiHow teaches you how to uninstall Razer Synapse on a Windows or Mac computer. Razer Synapse is a cloud-based configuration software for Razer accessories so you can instantly load your mouse and keyboard presets on any computer.^{[1]
X
Research source} It's been criticized for being difficult to uninstall because the client can become corrupted and additional files are sometimes left on your computer after a normal uninstall.

Method 1

Method 1 of 2:

On Windows

1
Close Razer Synapse. It's a green icon that resembles a cloud in the bottom-right corner of the system tray.
- Right-click the Razer Synapse icon (click ∧ first if it's not visible).
- Click Close Razer Synapse.
2
Uninstall Razer Synapse. You can uninstall Razer Synapse using the Uninstall file in the Razer Synapse directory, or use the following steps.
- Open Start
  .
- Click Settings
  .
- Click Apps.
- Scroll down and select Razer Synapse.
- Click Uninstall.
- Click Uninstall to confirm.
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3
Restart your computer. If Razer Synapse is no longer on your computer, stop right here. If it continues to be a problem, there may still be some remnants of it in your registry. Backup your files and continue with the next steps. ^{[2]
X
Research source} Use the following steps to restart your computer.
- Click Start
  .
- Click the Power icon
  .
- Click Restart.
4
Launch the Registry Editor app. It's the app that has an icon of blue cubes. Use the following steps to launch the Registry editor.
- Click Start
  .
- Type regedit.
- Click the Registry Editor app.
5
Click Computer. It's at the top of the registry editor sidebar on the left.
6
Click Edit. It's the second option in the menu bar at the top.
7
Click Find. It's in the edit menu. This will open a search bar.
8
Type Razer in the search bar and press ↵ Enter. This will search for any items from Razer.
9
Right-click any items from Razer. They will say "Razer inc" in the data column.
10
Click Delete. This will delete the registry item.
- Warning: Be careful what you delete from the registry. Deleting the wrong items can cause your system to not function properly.
11
Click
. The icon that resembles a folder in the taskbar is the File Explorer.
12
Click This PC. This will open your root menu on your computer.
13
Type Razer in the search bar and press ↵ Enter. The search bar is in the upper-right corner of the File Explorer. This will search for any remaining items from Razer on your computer. The search may take a few minutes.
14
Select all items. Hold ⇧ Shift and click to select more than one item.
15
Drag items to the recycling bin. The recycling bin is in the upper-left corner of your Desktop. This will delete all remaining Razer items.

Method 2

Method 2 of 2:

On Mac

1
Open Finder
. The Finder is the app that has an blue and white image with a smiley face.
2
Click Go. It's in the menu bar at the top of the screen. This opens a drop-down menu.
3
Click Utilities. This will open your system Utilities.
4
Double-click Terminal
. It's the app with the icon a black screen with a text cursor in its top-left corner. This will launch the Terminal window on your Mac.
5
Type several commands to delete the Razer files and directories. Enter each command into terminal and press ⏎ Return after each line. You may prompted to enter your administrator password to continue.
- launchctl remove com.razer.rzupdater
- launchctl remove com.razerzone.rzdeviceengine
- sudo rm /Library/LaunchAgents/com.razer.rzupdater.plist
- sudo rm /Library/LaunchAgents/com.razerzone.rzdeviceengine.plist
6
Open Finder
. This will return you to the Finder.
7
Click Applications. You can click Applications in the left sidebar, or in the "Go" menu.
8
Drag Razer Synapse to the trash. This will uninstall Razer Synapse.
9
Return to your Terminal window. You should still have the terminal window open, but if not, you can re-open it just as before.
10
Type the following lines in the terminal. This will remove the support folders for Razer Synapse.^{[3]
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Research source}
- sudo rm -rf /Library/Application\ Support/Razer/
- rm -rf ~/Library/Application\ Support/Razer/