How to Report Spam to Apple

This wikiHow teaches you how to report unsolicited email and iMessages to Apple from an iPhone, iPad, or Mac.

Method 1
Method 1 of 3:

Reporting iMessage Spam (iPhone or iPad)

  1. Image titled Report Spam to Apple Step 1
    1
    Filter messages from unknown senders. You must be filtering messages from unknown senders before you can report them from the Messages app. Here’s how to turn this feature on:
  2. Image titled Report Spam to Apple Step 2
    2
    Open Messages. It’s the green icon with a white chat bubble inside. You’ll usually find it at the bottom of the home screen.
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  3. Image titled Report Spam to Apple Step 3
    3
    Tap Unknown Senders. It’s near the top-right corner of the screen.
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    4
    Tap the spam message. Its contents will appear.
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    5
    Tap Report Junk. It’s below the message. This reports the spam message to Apple’s abuse team.
    • You can also send a screenshot of the message and forward it to imessage.spam@apple.com. Be sure to include the date and time you received it so Apple can investigate.
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Method 2
Method 2 of 3:

Reporting Email Spam (iPhone or iPad)

  1. Image titled Report Spam to Apple Step 6
    1
    Open the Mail app. It’s the blue and white envelope icon typically found at the bottom of the home screen.
  2. Image titled Report Spam to Apple Step 7
    2
    Tap on the message you want to report. This opens the message.
  3. Image titled Report Spam to Apple Step 8
    3
    Tap the reply button. It’s the blue arrow pointing to the left at the bottom of the message.[1]
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    4
    Tap Forward. This creates a new message with the spam attached.
  5. 5
    Type abuse@icloud.com into the "To" field. If the message is a phishing attempt instead of spam (trying to trick you into giving the sender information), use reportphishing@apple.com instead.
  6. 6
    Tap Send. It’s at the top-right corner of the screen. The message is now reported to Apple.
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Method 3
Method 3 of 3:

Reporting Email Spam (macOS)

  1. Image titled Report Spam to Apple Step 12
    1
    Open the Mail App. It’s the postage stamp icon in the Dock.
  2. Image titled Report Spam to Apple Step 13
    2
    Click the spam message. This opens the message in the right panel.
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    3
    Hover the mouse over the message header. It’s the information at the top of the message. Several options will appear.[2]
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    4
    Click Forward. It’s the option with the right-pointing arrow. This creates a new message with the spam message attached.
  5. 5
    Type abuse@icloud.com into the "To" field. If the message is a phishing attempt instead of spam (trying to trick you into giving the sender information), use reportphishing@apple.com instead.
  6. 6
    Click the send button. It’s the paper airplane icon. The message is now reported to Apple.
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References

  1. ↑ https://www.verizonwireless.com/support/knowledge-base-206898/
  2. ↑ https://support.apple.com/en-ph/guide/mail/reply-to-forward-or-redirect-messages-mlhlp1010/mac

About This Article

Nicole Levine, MFA
Written by:
Nicole Levine, MFA
wikiHow Technology Writer
This article was co-authored by wikiHow staff writer, Nicole Levine, MFA. Nicole Levine is a Technology Writer and Editor for wikiHow. She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction-writing, and zine-making at various institutions. This article has been viewed 34,874 times.
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Co-authors: 2
Updated: September 9, 2019
Views: 34,874
Categories: Apple iOS
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