This article was co-authored by Mary Church, PhD. Dr. Mary Church is a Licensed Clinical Psychologist based in Honolulu, Hawaii. With over a decade of clinical experience, she aims to integrate evolution, genetics, and neuroscience within the practice of psychotherapy. Dr. Church holds a BS in Psychology from Eckerd College and an MS and PhD in Experimental Psychology from The University of Memphis. She completed a Post-Doctorate in Clinical Psychology at The University of Hawaii at Manoa. In addition, Dr. Church is a member of the American Evaluation Association and Hawaii-Pacific Evaluation Association.
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You've heard the saying "put yourself in someone else's shoes"—but what exactly does this mean? It's actually a request to see the perspective from the other person's side and empathize with them. It can be a tough skill to learn at first, but we've got your back. Read on to learn some useful tips and tricks about practicing empathy, so you can find the middle road to compromise, acceptance, and perhaps even friendship.
Steps
Listen more and speak less.
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Listen when a person wants to discuss a difficult situation with you. Realize that many other people around them may not be listening and what they are looking for is an open, all-ears person who will say nothing unless advised to do so.
- Sometimes your friend or someone you barely know just needs someone to talk to. It is best to just listen because some people don't want to discuss it back and forth, sometimes they just need people to Listen, that is it, listen and not say anything because it could be a sensitive subject or they just don't want a full-on conversation.
Wait to speak.
Acknowledge their experience.
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Do not attempt to usurp their memory of the matter. Also, don't try to make it seem as if your own experience is better, worse, stronger, or deeper. Instead, acknowledge their experience for what it is and make it clear that you've heard and that you are remaining open-minded.
- If it seems appropriate, you can say something along the lines of: "I feel for you. Nobody deserves to be treated that way." Or, "I am here for you and I am so sorry that happened. I would be hurt if someone spoke to me like that/did that to me too. I am here for you."
Remind yourself at all times that everyone has challenges to face.
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Everyone has struggles that they're dealing with. Indeed, there is a wonderful saying that: "Be kind, for everyone you meet is fighting a battle you know nothing about."[1] X Research source Attributions vary, Plato possibly. This is an acknowledgment that every person has something challenging going on deep inside that is impossible to see from the surface.
Let people be vulnerable.
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Social requirements make people feel the need to be tough and not air their hardships. This causes people to bottle everything up and put on a front in public. This can also lead to seeming more stubborn, difficult, or uncaring than is really the case, because it's all about seeming to be coping. Give people the space to let down their defenses and to give their side of the story a chance to be heard.
- Try to practice empathy by imagining what another person is thinking or feeling.[2]
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Expert Source
Mary Church, PhD
Research & Clinical Psychologist Expert Interview. 6 August 2021. - Think about a person's past experiences, as well as their past, present, and future concerns.[3]
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Expert Source
Mary Church, PhD
Research & Clinical Psychologist Expert Interview. 6 August 2021.
- Try to practice empathy by imagining what another person is thinking or feeling.[2]
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Expert Source
Mary Church, PhD
Be accepting.
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Everyone makes mistakes. Things happen that are not purposefully wrong but which were out of the person's control. Most people try the hardest that they can to do things the right way, to overcome obstacles, and to be good people. Sometimes the difference between turning "to the dark side" and no longer caring or remaining hopeful and continuing to strive resides in the moment when a person, such as yourself, steps in and says "It's okay, it was a mistake, you have learned and will now be able to move on."
- So, the next time someone goes through something terrible, think first, and never make judgments about their mistakes because everyone makes them. Be sensitive and listen.