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Zoosk is a popular dating site, but what if you don't want to use it anymore? Zoosk makes it a little difficult to delete your account, and you can only deactivate it from the site. Once you've deactivated your account, you'll need to remove Zoosk's access to your Facebook profile, and then contact Zoosk about permanently deleting the account.
Things You Should Know
- To cancel, log in to Zoosk and navigate to “Account Settings.” Click “Deactivate” under “Account Status.”
- To unlink Zoosk from your Facebook account, log in to Facebook and navigate to “Settings” and then “Apps.” Click the “X” next to Zoosk.
- Confirm your deactivation by emailing Zoosk's customer support services. Send a message requesting to permanently delete your account.
Steps
Deactivating Your Zoosk Account
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1Log into Zoosk. In order to deactivate your account, you will need to be logged in. There is no way to permanently delete the account from the Zoosk website. You will need to deactivate it first and then contact the Zoosk support staff.
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2Delete or change all of your profile information. Since you can only deactivate your Zoosk account, it is recommended that you change all of your profile information so that it no longer matches you. This will help keep your personal information secure. Remove your name, location, profile image, and any other personal information.[1]Advertisement
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3Open the Settings page. You can access this by clicking the Gear icon in the upper-right corner of your Zoosk home page, and then selecting "Settings".
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4Find the "Account Status" entry in the Account section. Click the "Edit" link next to the "Active" message. Click the "Deactivate" link that appears. You will be taken to a page asking you to stay with Zoosk. Click the "Deactivate Zoosk" button to deactivate the account.
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5Choose a reason. Zoosk asks you for a reason for why you're deactivating. Enter anything you want, and choose a reason from the drop-down menu. If you don't want to type anything, you don't have to.
Removing Zoosk from Facebook
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1Log into Facebook. if you've connected Zoosk with your Facebook account, you'll want to revoke Zoosk's permissions so that it doesn't appear anymore on your feed. To do this, you'll need to be logged into Facebook.
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2Open the Settings menu. You can access this by clicking the inverted triangle in the upper-right corner of your Facebook home page and selecting "Settings".
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3Click Apps. This is located in the left menu. Clicking Apps will open a list of all the connected web applications that have access to your Facebook profile.
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4Remove Zoosk. Find Zoosk in the list and then click the "X" to the right of the entry. You will be asked to confirm that you want to remove Zoosk. If you want to remove all Zoosk activity from your timeline as well, ensure that the box is checked and then click the "Remove" button.
Contacting Zoosk to Confirm Deactivation
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1Open the Zoosk Contact page. If you want to follow up with Zoosk and ensure that your account is actually getting deleted, you can try emailing them with your request. There is no guarantee that they will follow up on it, but it can't hurt to be persistent.
- You can find the contact page by scrolling to the bottom of the Zoosk site and selecting "Contact Us".
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2Click the "Email Zoosk Customer Support" button. This will open a form allowing you to enter a message to send to Zoosk. Politely request that your account be permanently deleted, and that you have no intention of reactivating it in the future. Inform them that your account has already been deactivated.
- Select "Technical Support" or "Billing" as the subject
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3Call Zoosk. If you don't receive a response after a few days, return to the Zoosk Contact page and find their phone number. Call and ask to speak to a supervisor who can assist you in permanently deleting your account. Remember to stay calm and polite, or you likely will not receive good service.
- Repeat this process every few days until someone takes the time to confirm that your account has been permanently deleted.
Community Q&A
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QuestionIf l signed up for a one month membership with a credit card, will they automatically charge my credit card for another month when the first month is up?
Community AnswerYes, they will. However, you can call and cancel the subscription; they will most likely refund your money as long as you call immediately. -
QuestionHow do I cancel my automatic subscription renewal for Zoosk?
Community AnswerYou can contact customer service and they should be able to help walk you through the process of cancelling your automatic subscription. -
QuestionHow do I delete my Zoosk account?Community AnswerFollow the instructions listed in the article above.
Warnings
- Your profile will no longer be visible.⧼thumbs_response⧽
- Members can no longer respond to your prior flirts.⧼thumbs_response⧽
- You’ll lose subscriber benefits without refund.⧼thumbs_response⧽
- You will lose all of your Zoosk friends.⧼thumbs_response⧽
- You will no longer be able to use your Zoosk coins.⧼thumbs_response⧽
About This Article
To delete your Zoosk account, you'll need to deactivate your account and then contact Zoosk customer service to complete the deletion process. First, log in to your account and go to your settings. Then, click "edit" next to the "account status" section, and click the deactivate link. Once your account is deactivated, go to Zoosk's contact page, and send their customer service an email explaining you want your account permanently deleted. If you don’t receive a response within a few days, call Zoosk's customer service directly and ask to speak to a supervisor about permanently removing your account. For tips on how to remove Zoosk from your Facebook feed, keep reading!
