How to Turn Off O2 Voicemail (3 Working Methods)

Last Updated: October 6, 2022

Whether you're avoiding the cost of calling to hear your voicemail or spam callers, turning off your answerphone feature with O2 is completely possible. It answers any calls you miss, but you might end up paying extra if you have to keep calling your voicemail to check it. This wikiHow article will teach you how to turn off O2 voicemail on your Android or iPhone.

Method 1

Method 1 of 3:

Dialing the Voicemail Number (Quickest)

1
Open the Phone app. You're going to make a phone call to an automated service, so open your preferred phone app to the keypad.
2
Dial "1760" and press the "Call" button. Using the keypad, dial 1760. You may hear a "Your voicemail has been turned off" message before the call ends.

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3
Test that your voicemail is off. Call your phone from another number and listen for your voicemail.
- If your voicemail was not turned off, try using the Android or iPhone method for disabling your voicemail manually.
- You can re-dial 1760 to turn your voicemail back on.
- If you previously had, or still have, the app TuGo on your device, it may prevent you from turning off your voicemail. To fix this, open the app on your phone (re-download it if necessary) and go to Settings > Turn off Voicemail.^{[1]
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Method 2

Method 2 of 3:

Manually Disabling on iPhone

1
Open the Phone app. You're going to make a phone call to an automated service, so open your preferred phone app to the keypad.
2
Dial "404" and press the "Call" button. You may or may not hear a "Your voicemail has been disabled" message before the line disconnects.
3
Test that your voicemail is off. Call your phone from another number and listen for your voicemail.
- If it still has not turned off, try the steps to call 404 again before getting in touch with O2 customer support.

Method 3

Method 3 of 3:

Manually Disabling on Android

1
Open the Phone app. You're going to make a phone call to an automated service, so open your preferred phone app to the keypad.
2
Tap ⋮. It's in the top right corner of the screen as long as you see the keypad. If you don't see the keypad, tap Keypad at the bottom of your screen.
3
Tap Settings. This is usually the last option in the menu.
4
Tap Voicemail. You might need to scroll down to find this option that's toward the bottom of the menu.
5
Tap Visual Voicemail and make sure it's disabled. If it's still enabled, tap Visual Voicemail to turn it off.
- Alternatively, you can go to Settings > Apps > More Settings > Disable Forward (next to "When Unanswered, when busy, and When Unreached).