You can easily reset your password using My Verizon or by dialing 611

Verizon allows you to use the My Verizon app or make a phone call to change your voicemail password if you've forgotten it or otherwise locked yourself out. This wikiHow shows you how to reset your Verizon voicemail password.

Method 1
Method 1 of 2:

Resetting a Verizon Password via My Verizon

  1. 1
    Tap the My Verizon app to open it. The app icon looks like a red checkmark on a black background.
  2. 2
    Tap the Menu icon. The Menu icon is in the upper left of the screen and looks like three horizontal lines stacked atop one another.
    Advertisement
  3. 3
    Tap Account. You may be prompted to sign in with your My Verizon password at this step.
  4. 4
    Tap Account Settings.
  5. 5
    Tap the Security tab at the top of the screen.
  6. 6
    Tap Manage voicemail password.
  7. 7
    Enter your new password in the provided field.
    • For security reasons, Verizon does not allow you to choose a password of repeating or consecutive digits.
  8. 8
    Confirm your new password in the provided field.
  9. 9
    Tap Update. Your voicemail password is reset.
  10. Advertisement
Method 2
Method 2 of 2:

Resetting a Verizon Password via Phone Call

  1. 1
    Dial *611 on your phone.
    • You can also dial 800-922-0204 from any phone to connect to this menu.
  2. 2
    Say "Reset voicemail password" at the "How can I assist you" prompt.
    • You may need to enter specific information here to verify your identity.
  3. 3
    Follow the prompts to choose a new password. Your voicemail password is reset.[1]
  4. Advertisement

About This Article

wikiHow Staff
Co-authored by:
wikiHow Staff Writer
This article was co-authored by wikiHow Staff. Our trained team of editors and researchers validate articles for accuracy and comprehensiveness. wikiHow's Content Management Team carefully monitors the work from our editorial staff to ensure that each article is backed by trusted research and meets our high quality standards. This article has been viewed 15,148 times.
How helpful is this?
Co-authors: 2
Updated: May 30, 2022
Views: 15,148
Categories: Verizon | Android
Article SummaryX

1. Tap the My Verizon app.
2. Tap the three horizontal lines in the upper left.
3. Tap Account and then tap Account Settings.
4. Tap Security and then tap Manage voicemail password.
5. Enter and confirm your new password.
6. Tap Update.

Did this summary help you?
Advertisement