How to Find an Epic Games Account

If your account is hacked or you're locked out, knowing your Account ID will aid Epic Games Customer Support in helping you faster. This wikiHow will show you how to find your Account ID so you can use it to prove you're the owner of the account when you contact Customer Support.

Steps

  1. Image titled Find an Epic Games Account Step 1
    1
    Log into your Epic Games account. You can use a web browser and go to https://www.epicgames.com/account/personal?productName=epicgames&lang=en, or you can log in on your console.
    • Use your email address and Epic Games password to sign in. If you've forgotten your password, click Forgot Your Password? to have a password reset link emailed to you.[1]
  2. Image titled Find an Epic Games Account Step 2
    2
    Navigate to the settings page. If you're using a web browser, the link above will take you to the settings page. If you're using a console or gaming platform, you'll most likely need to navigate through your Epic Games account menu to find Settings.
    • If you're having trouble finding settings, you need to open one of your Epic games (e.g., Fortnite) select a game mode, select Options in the lobby, and then select the gear icon to open your settings. Select the silhouette icon to find your account ID.[2]
    Advertisement
  3. Image titled Find an Epic Games Account Step 3
    3
    Locate your Account ID. You'll see this near the top of the screen if you're using a gaming platform, and under the header "Account Info" if you're using a browser.
    • You'll need this identifier if you're ever locked out of your account or hacked and contact Epic Games customer support.[3]
    4. Advertisement

You Might Also Like

Contact PlayStation
How to
Contact PlayStation
Make Stuff in Little Alchemy
How to
Make Stuff in Little Alchemy
Contact Activision
How to
Contact Activision
Make Life in Little AlchemyA Guide to Creating Life in Little Alchemy 1 & 2 (Plus Fun Secrets)
Bloons TD 6 StrategyHow to Master Bloons TD6: The Ultimate Strategy Guide
Contact Xbox LiveHow to Get Help from Xbox Live's Customer Support Team
Make Wood in Little Alchemy 2The Easiest Way to Make Wood in Little Alchemy 2: Tool + Tree
Make Godzilla in Little AlchemyHow to Make Godzilla in Little Alchemy 1 & 2: Walkthrough
Miner or Geologist StardewMiner or Geologist in Stardew Valley: Which Profession Should You Pick?
Contact miHoYo
How to
Contact miHoYo
Beat Granny
How to
Beat Granny
Get Download Games in the Background (While Xbox Is Off)
How to
Get Download Games in the Background (While Xbox Is Off)
Break Stone in ValheimHow to Break and Mine Stone in Valheim
Pause Tamagotchi4 Simple Ways to Pause Tamagotchi
Advertisement

References

  1. ↑ https://epicgames.helpshift.com/a/epic-accounts/?s=epic-accounts&f=i-forgot-my-password-what-do-i-do
  2. ↑ https://epicgames.helpshift.com/a/epic-accounts/?s=epic-accounts&f=what-is-an-epic-account-id-and-where-can-i-find-it&l=en
  3. ↑ https://www.youtube.com/watch?v=Aws90ATv_m0

About This Article

Darlene Antonelli, MA
Written by:
Darlene Antonelli, MA
wikiHow Technology Writer
This article was co-authored by wikiHow staff writer, Darlene Antonelli, MA. Darlene Antonelli is a Technology Writer and Editor for wikiHow. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. She earned an MA in Writing from Rowan University in 2012 and wrote her thesis on online communities and the personalities curated in such communities. This article has been viewed 124,221 times.
107 votes - 38%
Co-authors: 5
Updated: January 26, 2021
Views: 124,221
Categories: Video Games
Article SummaryX

1. Log into your Epic Games account.
2. Navigate to the settings page.
3. Locate your Account ID.

Did this summary help you?
Advertisement