How to Contact Instagram

Open Instagram. It has a rainbow-colored icon with an image that resembles a camera. If you're already logged into Instagram, doing this will take you to the home page.

• If you have not logged in automatically, enter the email address and password for your Instagram account.

Tap

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or your profile picture. It's in the bottom-right corner of the screen. This will take you to your profile page.

Tap the menu button ☰. It's the menu button is the button with three horizontal lines in the upper-right corner. This displays the menu.

Tap Settings. This is at the top of the menu. This will take you to Instagram's Settings page.

Tap Help. It's near the bottom of the Settings menu. It's next to an icon that resembles a ball.

Tap Report a Problem. It's the first option in the "Help" menu. This displays options for reporting a problem.

Select an option. Tap one of the following options:

• Spam or Abuse (iPhone) or Report Spam or Abuse (Android) - This option gives you instructions from the Help Center on how to report inappropriate content.
• Something Isn't Working (iPhone) or Report a Problem (Android) - This option allows you to report something that isn't working properly on the app.
• General Feedback (iPhone) or Send Feedback (Android) - This option allows you to submit general feedback to improve the app.

Provide a description of your problem or feedback. If you want to report spam or abuse, you can use the built-in reporting system to report the post. If you want to report a problem or submit feedback, use the space provided to type a description of the problem you are experiencing or your feedback.

• You can also upload an image or screenshot of the problem you are experiencing. To upload a picture, tap Gallery (Android), or Upload (iPhone) to select an image to upload. Alternatively, you can tap Take screenshot to take a screenshot. Tap the camera image to take a picture.

Tap Send or Submit. If you are using an iPhone, tap Send in the upper-right corner. If you are using an Android, tap Submit in the upper-right corner. This submits your report. You may not hear back from Instagram, but they will try to resolve the problem within a week.

• In the meantime, you can go to https://help.instagram.com in your web browser and click the topic on the left that most closely relates to the issue you want to contact Instagram about. If you need help with your account or the app, this is the best resource to use.

Go to https://help.instagram.com/ in your preferred browser. This is the website you can use the read Instagram's policies and community guidelines or get help with a specific issue.

Click Policies and Reporting. It's near the bottom of the menu in the Help Center.

Click How to Report Things. This displays a list of situations where you might need to report something.

Click the option that most closely resembles your situation. The "How to Report Things" page contains a variety of situations. Read each option to find the one that most closely resembles your situation. They are sorted into three categories. The first category lists ways to report inappropriate content. The seconds lists ways to report intellectual property theft, and the third section lists special types of reports you can submit.

Click the link to submit a report in the text if available. Not every situation has a form that you can fill out. Some situations have an explanation of how to report content and tips on how to deal with the situation. Others have links to outside resources. Other situations have a link to a form you can fill out and submit to Instagram. If you see blue text that says "report it," "report this person to us," "fill out this form," or something similar, click it. Below are some of the forms you can submit to Instagram:

• To report bullying and harassment, fill out the following form: https://help.instagram.com/contact/188391886430254
• To report copyright infringement, fill out the following form: https://help.instagram.com/contact/552695131608132
• To report a convicted sex offender, fill out the following form: https://help.instagram.com/contact/334013860059654
• To report a user under the age of 13, fill out the following form: https://help.instagram.com/contact/723586364339719
• If you believe your account was deactivated by mistake, fill out the following form: https://help.instagram.com/contact/606967319425038

Fill out the form. The form will be different depending on the form you selected. Answer the questions with the best information you have.

Click Send. When you are finished filling out the form, click the blue button that says Send at the bottom to submit the report. You may or may not hear back from Instagram, but they will try to resolve the issue within a week.

Block abusive or irritating users. If you're constantly bothered by someone on Instagram, the easiest way to prevent them from harassing you is by blocking them.

• You can also report the person from the Instagram Help Center if the person in question is illegally harassing or threatening users.

Change your password frequently. To avoid having your account hacked or compromised, change your password at least every six months.

• You can also reset an unknown Instagram password if you have forgotten your password, or it doesn't work anymore.

Consider making your account private. You can make your Instagram account private—meaning that people who aren't currently following you can't view your content until you accept their follow request—from within the mobile app's settings:

• Open Instagram
• Tap the profile icon in the lower-right corner.
• Tap Settings.
• Tap Privacy.
• Tap the "Private Account" toggle switch.
• Tap Yes if prompted.

Submit an appeal if your account was disabled. If your account was disabled or deactivated, you can try to submit an appeal. To do so, open the Instagram app on your mobile phone and log in. You will be informed that your account is disabled. Follow the instructions to submit an appeal. You can also fill out the following form to submit an appeal:

• https://help.instagram.com/contact/606967319425038

Appeal content taken down for copyright or trademark violations. If you receive a notification that a post you made was taken down for copyright or trademark violations and you feel this is a mistake, you can submit an appeal. Use the following form to submit an appeal:

• https://help.instagram.com/contact/687106501368548

Disable your Instagram account for a while. If there's controversy or undesirable behavior surrounding your account, it may be best to deactivate temporarily your Instagram account. You can reactivate the account at any time by signing back into it.