How to Activate Voicemail on Verizon

After activating your Verizon Wireless phone, you may access and activate your Verizon voicemail. Your voicemail can be activated from your phone without having to travel to the Verizon store. And once you activate it, you can get to programming it how you would like. The world of voicemail awaits you!

Method 1
Method 1 of 2:

Activating Your Verizon Wireless Voice Mail

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    Press *86 and then send from your Verizon Wireless device.
    • If you care to activate your voice mail without your personal Verizon Wireless phone, just dial your wireless phone number and your voice mail will answer.
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    Press the # key to proceed, if you hear a greeting message.
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    Follow the instructions to create a password, a personalized greeting message, or to change your voice mailbox options.
    • The voice mail features are: 20 messages, 3 minute length per message, and a 21 day hold period on all voice mails.
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Method 2
Method 2 of 2:

Activating Your Visual Voice Mail

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    Download the program to your phone by pressing the messaging icon and then choosing the visual voice mail link.
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    Select the visual voice mail application on your phone.
    • Upon selecting the visual voice mail program, a screen will display further information regarding the visual voice mail.
    • A screen will appear and ask you if you want to download the application and subscribe to the service.
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    Launch the visual voice mail after downloading.
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    Enter your Personal Identification Number.
    • Visual voice mail requires your regular voice mail PIN in order to access it.
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    Press "Yes" to subscribe to the visual voice mail, if you choose to do so.
    • The service and subscription information will come up on your display.
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    Press the "Subscribe" button.
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    Read the terms and conditions and select "I Accept" when asked to accept, if you agree to them.
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    Wait 5 minutes before re-launching the Visual Voice Mail.
    • Your visual voice mail inbox displays your messages on your cell phone screen; an icon will appear upon the arrival of a new voice mail. The messages in your inbox will contain: the number or contact name of the caller, the day, date and time that the message was left, the duration of the message, and if the message is about to be past its expiration date.
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Community Q&A

  • Question
    I forgot my password for voice mail. How do I fix it?
    Community Answer
    Community Answer
    Contact Verizon directly for help.
  • Question
    What can you do if your voicemail is still saying it has not been set up?
    Community Answer
    Community Answer
    For Apple phones, open the phone app, and click on the voicemail - it will say it's calling. Listen and do as it instructs to set up the mailbox.
  • Question
    Is it possible to have a mailbox without a password? I don't want to enter a password each time I want to hear a message.
    Community Answer
    Community Answer
    No. For security reasons, you need a password.
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Warnings

  • The Visual Voice Mail application itself is free; however, unless your plan contains unlimited airtime or data usage, you will encounter fees when downloading or upgrading the visual voice mail or when certain features of the application are put into use.
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  • Upon entering your PIN in your Visual Voice Mail, it will be saved within the program; you are only asked to enter your PIN when your password is changed. Consequently, anybody that possesses your cell phone will have the ability to access your saved voice mail messages.
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Things You'll Need

  • Activated Verizon Wireless phone

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About This Article

wikiHow is a “wiki,” similar to Wikipedia, which means that many of our articles are co-written by multiple authors. To create this article, 9 people, some anonymous, worked to edit and improve it over time. This article has been viewed 167,145 times.
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Co-authors: 9
Updated: August 24, 2021
Views: 167,145
Categories: Verizon
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