This article was co-authored by wikiHow staff writer, Darlene Antonelli, MA. Darlene Antonelli is a Technology Writer and Editor for wikiHow. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. She earned an MA in Writing from Rowan University in 2012 and wrote her thesis on online communities and the personalities curated in such communities.
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Unwanted texts can be annoying and unexpectedly costly, especially if your data plan doesn't allow unlimited texts. Nip the problem in the bud before your next billing statement! You can block unwanted texts using your phone, through your carrier, or using a third-party app. There's even a number you can report spam messages to. This wikiHow teaches you how to block unwanted texts on Android, iPhone, and third-party apps, and how to report them.
Things You Should Know
- There are multiple ways that you can block a text, depending on a few different factors.
- The most common way on Android to block a text is to tap the three-dot menu in a spam text and Block number.
- On an iPhone, the most common method of blocking a text is to tap the phone number in the text and tap Block contact.
Steps
On iPhone
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1Open the Messages app. It's the app that has a green icon with a speech bubble. Tap the icon to open the Messages app.
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2Tap a message from a user you want to block. If you have been receiving unwanted messages, they should be in your list of messages.Advertisement
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3Tap the user's image above the phone number. Tap it once and a small menu should show.
- This is the GUI on the top of your screen.
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4Tap Info after the small menu shows. This icon looks like a lowercase "i" inside a circle.
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5Scroll down and tap Block this Caller. This will block the user from sending text messages, as well as making phone calls to your number or contacting you through FaceTime.[1]
- Alternatively, launch the Settings app. This method allows you to block texts from a sender who's in your contacts, but not in your text history. In the Settings app, scroll down and select "Phone," then "Blocked." Select "Add New." Now, find the person you'd like to block in your contacts list. Select this person and they'll be blocked!
On Android
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1Open your text message app. Tap the app icon that resembles a speech bubble. Tap the messages app icon to open your message inbox.
- This works for Messages by Google, also known as Google Messages.
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2Tap and hold the conversation you want to block. Just tapping it will open the message instead, so you'll need to return to the main page of your texts and try again.
- Your phone will vibrate and show that you've selected the conversation.
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3Tap ⋮. This three-dot menu icon is in the top right corner of your screen and will open a menu.
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4Tap Block. That number will no longer be able to text you.[2]
- To unblock a contact, tap ☰ > Spam & blocked, and tap x next to the number you want to unblock.
On a Samsung Galaxy
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1Open your text message inbox. It typically has an icon that resembles a speech bubble. Tap the messages app icon to open your message inbox.
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2Tap Settings. It's the last option in the menu that appears when you tap the icon with three dots.
- The menu options may vary on different mobile carriers and older Samsung Galaxy phones.
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3Tap the name or number that sent the text. It's at the top of your screen with a downwards-pointing arrow.
- Tapping this will expand the menu at the top of the page.
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4Tap Block number. That number is now no longer able to contact you.[3]
- If you want to unblock that number, go to Phone > More options (three vertical dots) > Settings > Block Numbers and tap Delete next to the numbers you want to unblock.
Through Your Carrier
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1Open your wireless carrier's web page or mobile app. Most mobile carriers have the option to block text messages or calls on their website or mobile app. Go to the following websites for your carrier.
- T-Mobile/Sprint: https://account.t-mobile.com or open the My T-Mobile app.
- Verizon: https://www.verizonwireless.com/my-verizon/ or open the Verizon Smart Family app.
- Tracfone: Dial Spam to "611611".[4]
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AT&T: Open the AT&T Call Protect app.
- AT&T Call Protect is available through the Google Play Store on Android or App Store on iPhone.
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2Login as the primary account holder. Enter the username and password associated with your account from your wireless carrier. If you have a family or group plan, sign in using the primary account holder's username and password.
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3Locate the options to block text messages. The layout of each carrier's website or mobile app will be different. Use the following options to locate options to block text messages.
- T-Mobile/Sprint: Navigate to http://t-mo.co/profileblocking and click Message Blocking.[5]
- Verizon: Click Plan and then click Block. Then click Block calls & messages.[6]
- AT&T: Tap Block.[7]
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4Select a device to block numbers on. If your account has more than one phone, you will need to select which line you want to block numbers on.
- Your carrier may require you to add an additional feature to your account in order to block text messages.
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5Select a blocking option. Many carriers have different options for blocking numbers. You may be able to block all messages, block inbound or outbound messages, block picture messages, or block individual numbers.
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6Click or tap the option to add a number to your blocked list. Depending on the carrier's website or app, this may be a button that says Block Number, or Add or a plus (+) sign.
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7Enter the phone number you want to block. This blocks the number from being able to text you. The recipient will not be notified that they have been blocked.
- You may also be able to select a number from your contacts or call log.
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8Click or tap Save. This adds the number to your list of blocked contacts. They will not be able to message you.
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9Call your carrier's tech support. If you need further assistance with blocking a number, your carrier's tech support line should be able to assist you. Contact your wireless carrier at the following numbers:[8]
- AT&T: 1-800-331-0500
- T-Mobile/Sprint: 1-877-453-1304
- Verizon: 1-800-922-0204
Using a Third-Party App
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1Open the App Store or Google Play Store. If you're using an iPhone, tap the App Store icon. It's a blue icon with a capital "A". If you are using an Android, tap the Google Play Store icon. It's the app that has an icon of a colorful triangle.
- Warning: Many third-party apps that block text messages collect user data to sell or use for marketing purposes.
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2Tap the Search tab (iPhone only). If you are using iPhone, tap the search tab in the lower-right corner.
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3Type Hiya in the search bar. On Android, the search bar is in the green banner at the top of the screen. On iPhone, the search bar is in the center of the screen. This displays a list of apps that match your search.
- Hiya is one of many apps that are able to block text messages. Other apps include SMS Blocker, Blacklist, Call Blocker, and Text Blocker.
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4Tap GET or Install next to Hiya. Hiya has a white icon with a blue, purple, and pink image that resembles a phone. This installs Hiya.
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5Open Hiya. You can open Hiya by tapping the Hiya icon on your home screen or apps menu. You can also tap Open in the Google Play Store or App Store.
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6Tap the checkbox and tap Get Started. This indicates that you agree to the terms of service and data policy and then tap Get Started.
- You may be asked to grant Hiya certain permissions. If you are asked if you want to allow Hiya to be your default phone caller app, make calls, and access your contacts list, tap Allow.
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7Tap Block List. It's the second tab at the bottom of the screen. It's below an icon that has a circle with a line through it.
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8Tap Enter a number. It's the first option in the list.
- Alternatively, you can select Recent calls or text, and Choose from contacts to select a number from your recent text messages or contacts.
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9Enter the phone number you want to block. This blocks the number from being able to text you. The recipient will not be notified that they have been blocked.
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10Tap Block. It's in the lower-right corner of the menu in the center of the screen. This blocks the number.
- If you don't like Hiya, try Spam Shield for Android or TextKiller for iPhone.
Managing Spam
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1Don't reply to unknown spam. Some text message ads are sent by automated programs designed to send ads to random phone numbers. In this case, replying to the ad (even just with the word "STOP") can potentially make the problem worse. A reply signifies to the program that there's an actual human at your number, so it will continue to send ads. If you get text spam from a source you don't recognize, ignore it. If it persists, try one of the other methods.
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2Report spam. Most US carriers allow you to report spam messages free-of-charge. To report a spam message, copy the message text and send it to 7726 ("SPAM.") This spam reporting service is operated by the GSM Association, a trade association for major mobile operators. By reporting the spam, you're helping to eliminate an annoyance for yourself and other cell phone users.
Community Q&A
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QuestionHow do I block text messages from known senders?Community AnswerTake the number you don't want texting you, and create a contact using the number. Then, go into the contact and scroll down. Somewhere, it should say "block contact," or something similiar. Click on that to block that number.
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QuestionHow do I get my family to stop harassing me?Community AnswerBlock them and not only on social media. You can also block them in real life.
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QuestionHow can I disable text messages?Community AnswerYou can either buy a phone plan that does not include texting, or you can ask your provider to block certain numbers from texting you.
References
- ↑ https://support.apple.com/en-us/HT201229
- ↑ https://support.google.com/messages/answer/7029021?hl=en&co=GENIE.Platform%3DAndroid&oco=1&co=GENIE.Platform%3DAndroid&oco=1
- ↑ https://www.samsung.com/us/support/answer/ANS00062352/
- ↑ https://support.tracfone.com/expresshelp/general-information/how-do-i-block-unwanted-calls
- ↑ https://support.t-mobile.com/docs/DOC-1712
- ↑ https://www.verizonwireless.com/support/knowledge-base-200867/
- ↑ https://www.att.com/esupport/article.html#!/wireless/KM1147710?gsi=n99qd7
- ↑ http://lifehacker.com/5750717/how-do-i-block-unwanted-text-messages-on-my-cellphone
- ↑ http://www.pcworld.com/article/192469/article.html