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Boundless Management
Groups, Teams, and Teamwork
Building Successful Teams
Management Textbooks Boundless Management Groups, Teams, and Teamwork Building Successful Teams
Management Textbooks Boundless Management Groups, Teams, and Teamwork
Management Textbooks Boundless Management
Management Textbooks
Management
Concept Version 15
Created by Boundless

Accountability in Teams

Accountability is the acknowledgment and assumption of responsibility for actions, products, decisions, and policies.

Learning Objective

  • Illustrate the concept of accountability in a team-based work environment


Key Points

    • Accountability is the assignment of responsibility for outcomes to an individual or group to create an incentive for performance.
    • Teams are accountable for achieving collective goals.
    • Individual team members are accountable to each other for their effort and contributions to the team.
    • Effective accountability for teams relies on making choices that support the team's ability to succeed.

Term

  • accountability

    The acknowledgment and assumption of responsibility for actions, products, and decisions.


Full Text

Accountability

Accountability is the acknowledgment and assumption of responsibility for actions, products, and decisions. In a management context, accountability explicitly identifies who is responsible for ensuring that outcomes meet goals and creates incentives for success.

For teams in particular, accountability means that all members share responsibility for their collective output and for their success in achieving their goals. Because teamwork is organized at the collective level rather than on a per-person basis, its results are the sum of each member's efforts. Organizations often use team-based rewards to hold teams accountable for their work.

Accountability for team members also implies that individuals have a responsibility to each other to complete tasks and contribute to the group effort. One benefit of teamwork is the mutual support and assistance that team members can provide each other. A sense of accountability to the team creates an incentive for individuals to provide help when needed. Since team tasks are interdependent, the quality of one person's work affects that of the others. Teams use norms and other forms of social pressure to hold one another accountable.

Conditions for Effective Accountability

For accountability to work, teams need to have the resources, skills, and authority to do what they are being held responsible for. If leaders expect teams to accept the blame for failing to achieve an assigned goal, they should ensure that success is within the team's reach. For this reason, the choices made about goal-setting, team composition, and process design have a direct effect on the degree of responsibility a team can assume for its performance.

Government accountability

Governing authorities have the obligation to report, explain, and answer for resulting consequences of their actions.

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