This article was co-authored by wikiHow staff writer, Darlene Antonelli, MA. Darlene Antonelli is a Technology Writer and Editor for wikiHow. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. She earned an MA in Writing from Rowan University in 2012 and wrote her thesis on online communities and the personalities curated in such communities.
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This wikiHow teaches you how to listen to your Xfinity voicemail messages on your phone, the Xfinity Connect app, and on Xfinity's website. If you're away from home and don't have internet access, you can check your voicemail by dialing your Xfinity home phone number and pressing the pound (#) symbol.
Steps
Dialing the Number
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1Dial *99 if calling from your Xfinity phone. If you're checking your voicemail from a different phone, call your Xfinity phone number instead. Your phone line will ring until the voicemail picks up.
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2Press the pound # when the voicemail picks up. It's the symbol that looks like a hashtag on your phone's dialpad. You'll be asked to enter your passcode.Advertisement
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3Enter your passcode. After you successfully enter your passcode, you will be able to control and access your voicemail.[1]
- Press 1 for general options, like playing all your voicemails.
- Press 2 for administrative options, like changing your voicemail greeting.
- Press 4 for personal options.
Checking Online
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1Sign in to https://www.xfinity.com/myaccount. You can access this website from any computer, phone, or tablet.
- If you're not already signed in to your Xfinity account, follow the on-screen instructions to sign in now.
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2Click ☰. You'll see this in the upper left of the page after you've logged in.
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3Click Voice. This will take you to Xfinity Connect.[2]
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4Click Voicemail. You'll see this on the left side of the page.
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5Click a voicemail to play it. When you listen to a message, it's marked as Heard so the light for that message will not appear on your home phone.
References
About This Article
1. Dial *99.
2. Press # when the voicemail picks up.
3. Enter your passcode.