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Boundless Marketing
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Chapter 3

The Marketing Environment

Book Version 3
By Boundless
Boundless Marketing
Marketing
by Boundless
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Section 1
The Marketing Environment
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Scanning and Analysis

Environmental scanning is one technique used by organizations to monitor the environment.

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Environmental Management

Companies which have the environmental management perspective take actions to influence their marketing environment.

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Responding to the External Environment

Marketers can respond in three basic ways to their environment – doing nothing, being proactive, or reacting.

Section 2
Internal Factors
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Company Capabilities

Capability management uses the organization's customer value proposition to set goals for capabilities based on value contribution.

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Competition

Companies must conduct competitive analysis to identify their competition accurately, and must avoid defining the competition too narrowly.

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Calculating Market Share

Market share is an important indicator of the strength of a business in it's industry, even though there is no standard way to measure it.

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Monitoring Competition

Companies must monitor competition in order to make intelligent marketing decisions based on how competitors operate.

Section 3
External Factors
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General Economic Conditions

Marketers must be aware of the business cycle, and react appropriately according to which stage of the cycle the economy is in.

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Consumer Income, Purchasing Power, and Confidence

The CPI and CCI are measures of the strength of the economy, and perceptions of businesses and individuals towards the economic future.

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Political Environment

Companies doing business outside of the US should be aware that the political environment can differ greatly.

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Applicable Legislation

Companies must abide by existing laws and regulations when doing business in a country; these laws may influence marketing activities.

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Cultural Values

Whether doing business abroad or locally, marketers must understand the cultures that govern customers' buying habits and ethical norms.

Demographics

Marketers must understand the different demographic groupings that exist and the demographic changes that are constantly occurring.

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Trends

Marketers must be able to anticipate and adapt to future trends and technological advancements in order to stay ahead of the competition.

Section 4
Technology
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Impact of Technology on Marketing

Technologies such as the web, mobile phones, social media, and customer relationship management systems greatly affect modern marketing.

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Use of New Technologies in Marketing and Research

New technologies in online marketing -- smart phones, CRM systems, and social media -- can aid marketers in reaching new and existing customers.

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Marketing Innovation Trends

Innovation trends in marketing include mobile marketing, viral marketing, and more efficient usage of branding and targeting.

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Boundless Marketing by Boundless
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Marketing Strategies and Planning
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The Marketing Environment
  • The Marketing Environment
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Consumer Marketing
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