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Chapter 15

Social Media Marketing

Book Version 3
By Boundless
Boundless Marketing
Marketing
by Boundless
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Section 1
Introduction to Social Media and Digital Marketing
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Defining Social Media

Social media websites and applications allow users to create and exchange user-generated content on the web.

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Social Media Marketing Communications

Social media serves as a cost-effective communication channel for promoting brands to target audiences.

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Digital Marketing Characteristics

Digital marketing uses internet-connected devices to engage consumers with online advertising, primarily through pull or push methods.

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Types of Internet Advertising

Types of Internet advertising include banner, semantic, affiliate, social networking, and mobile.

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Mobile Marketing

Mobile marketing is the practice of promoting brands over mobile devices such as smartphones, portable media players and tablets.

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Social Behavior of Consumers

Understanding consumers' social behavior online and offline is essential to developing viable marketing communications strategies.

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Types of Consumer-Generated Digital Content

Consumer-generated content can be text, images, video or other digital information posted and shared by end-users.

Section 2
Social Media and Technology Trends
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Online Consumer Behavior

Web advertisers study online behavior and use the results to increase the effectiveness of their campaigns.

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Mobile Consumer Behavior

Social media applications for mobile devices are an effective way to advertise to consumers because consumers spend so much time on their mobile devices.

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Targeting Consumers Where They Spend Time

The World Wide Web has become a key commercial center, and thus, an increasingly important place where companies target potential customers.

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Making Appropriate Changes to Product, Placement, Promotion, and Pricing

Marketing teams must adjust their marketing mix strategies accordingly to adapt and succeed in a rapidly changing media environment.

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Understanding Apps in a Marketing Context

Marketing campaigns can be enhanced through the use of mobile apps, designed to run exclusively on smartphones and tablets.

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Trends in Social Media

Real-time and location-based web are key trends for marketers to understand as they try to develop image, create awareness, and increase sales.

Section 3
Marketing Research and Consumer-Created Content
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Researching Using Digital Media

Digital media technologies are enabling researchers to use increasingly sophisticated tools to collect data via the Internet.

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Consumer Privacy Issues

Consumer privacy issues revolve around the legal (and illegal) use and extraction of user data on websites and social media platforms.

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Avoiding Potential Fraud

Consumer education, web security tactics, and government legislation are measures used to protect consumers from potential fraud.

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Digital Media and Intellectual Property Issues

The proliferation of digital assets has created questions about how to apply traditional copyright laws to intellectual property on the web.

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Chapter 15
Social Media Marketing
  • Introduction to Social Media and Digital Marketing
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Social Responsibility and Ethics in Marketing
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