How to Respond to "Thank You"

Co-authored by Tami Claytor

It might seem like “You’re welcome” is the only good response when someone thanks you, but there are actually so many other sincere ways you can reply. Whether you’re looking for professional responses to use at work or casual responses for friends and family, you have lots of great options to choose from.

Method 1

Method 1 of 3:

At Work

1
Offer sincere replies in a business setting. In business meetings and relationships, you should avoid casual replies and show your sincerity when responding to “thank you.”^{[1]
X
Expert Source

Tami Claytor
Etiquette Coach
Expert Interview. 29 September 2020.}
- Avoid using casual replies in a business setting. For instance, you should avoid phrases like “no problem,” “anytime,” and “it's alright” when replying to a client or customer.^{[2]
  X
  Research source}
- Use a warm and sincere tone when replying to “thank you.”^{[3]
  X
  Research source}
- After the meeting, you can send an email or note that expresses appreciation for your business relationship. This will make the other person remember how helpful you were!
2
Make people feel special. When replying to “thank you,” it is best to offer a response that makes them feel that your relationship with them is special and unique.^{[4]
X
Research source}
- For instance, you might say, “That's part of the complete commitment to service that you can expect when you do business with me.”
- Try saying, “That's what good business partners do for one another. Thanks for doing business with us.”
- If you know anything about the client, you can personalize the message. For example, you can say, "It is always a pleasure working with you. I hope your big presentation goes well next week."
Advertisement
3
Say “You're very welcome.” This is a classic response and keeps things simple.^{[5]
X
Research source}
- For instance, when a partner says “Thanks for writing the contract,” you can simply say, “you are very welcome.”
4
Offer a warm reply to a customer or client. When dealing with a customer or client, you want to convey your appreciation for their business.
- Tell your customer or client, “We appreciate your business.” Use a sincere and warm tone. This tells the customer that you are grateful for their business.^{[6]
  X
  Research source}
- Reply, “I'm happy to help.” This tells the customer that you enjoy your job and are keen to help them. If you are serving a customer in a retail store and they “thank you” for showing them the options for a particular product, you could say, “I'm happy to help.”

Method 2

Method 2 of 3:

In Email or Text

1
Reply to thank you emails in a way that fits your personality and audience. There is no standard for replying to “thank you” in an email. Your response should fit the expectations of your audience and your personality.
- Use email in a way that fits your personality. If you are a chatty or outgoing person, go ahead and say “you're welcome” or “it's my pleasure” in response to a “thank you” email or text message.^{[7]
  X
  Research source}
- Consider your audience when replying via email or text. Younger audiences might not expect a reply to an email or text saying “thank you.” Older people often have different expectations for etiquette, and may very well appreciate a reply such as “you're welcome.”^{[8]
  X
  Research source}
- You may want to avoid emojis, smileys, and other images when responding to someone in email. These may be too informal for the situation.
2
Responding to a “thank you” email is considered discretionary. Consider your personality and your audience. If you are a chatty person in face to face conversations, it may be best to respond to a “thank you” email. However, if you are not very outgoing, you can probably get away without a response.^{[9]
X
Research source}
3
Respond to “thank you” emails when you want to continue the conversation. You can write, “you're welcome” and then move on to the next conversation topic.^{[10]
X
Research source}
- You may want to respond to the “thank you” email if there is also a question requiring a response in the email. In this case, you can say “you're welcome” and then answer their question.^{[11]
  X
  Research source}
- You may want to respond to the “thank you” email if there was a specific comment in it that you wanted to address. In this case, you could say “you're welcome” and then address the comment that you wanted to talk about to continue the conversation.^{[12]
  X
  Research source}

Method 3

Method 3 of 3:

In Informal Situations

1
Respond with “you're welcome.” This is one of the most obvious and widely used responses to “thank you.” It conveys that you accept their gratitude.^{[13]
X
Research source}
- Avoid saying “you're welcome” in a sarcastic tone. Unless you want to convey that you didn't really appreciate doing the job for someone or don't appreciate them in general, it is best to avoid a sarcastic tone.^{[14]
  X
  Research source}
2
Say “thank you!” This conveys that you are also grateful for their contributions. Responding with a “thank you” conveys a reciprocal sense of gratitude. However, avoid repeating it multiple times in the same conversation. One thank you for each person in the conversation will do just fine.^{[15]
X
Research source}
3
Say “It's my pleasure.”^{[16]
X
Expert Source

Tami Claytor
Etiquette Coach
Expert Interview. 29 September 2020.} This conveys a sense of enjoyment in the act of doing something for others. It can be heard at five star hotels but could be used more widely.^{[17]
X
Research source}
- For instance, if a friend says, “Thanks so much for making this delicious meal!” You might respond by saying, “It's my pleasure.” This conveys your enjoyment of cooking for for others.
4
Tell them, “I know you'd do the same for me.” This conveys that you have a reciprocal relationship where you do each other favors out of good will. It also communicates confidence in your ability to help and activates the reciprocity of the partner.^{[18]
X
Research source}
- For instance, if your friend says, “Thanks for helping me move into my new apartment this weekend. I don't know what I would have done without you!” You might reply, “I know you'd do the same for me.” This conveys an understanding that you have a great friendship built on reciprocity.
5
Say "no problem."^{[19]
X
Expert Source

Tami Claytor
Etiquette Coach
Expert Interview. 29 September 2020.} This is a common response but should be used sparingly, especially in a business setting.^{[20]
X
Research source} It conveys that what you did was no big deal. This can be fine in certain situations but can also diminish the relationship building opportunity of the interaction.^{[21]
X
Research source}
- Say "no problem" only if it is true. If something took effort or time, don't be afraid to accept the other person's gratitude.
- For instance, if your friend says “thank you” for a small act like grabbing something out of the trunk of the car, you might say “no problem.”
- Avoid saying “no problem” in a dismissive tone. This conveys that you didn't really put any work into whatever it is that you are being thanked for. Your friend or business partner will feel like your relationship is not important.^{[22]
  X
  Research source}
6
Choose a casual response. If you are replying to gratitude in casual settings or relationships, there are a variety of phrases to choose from. If you are responding to expressions of gratitude for very small things and a you need a quick response, these phrases may be appropriate.
- Say "it's alright". This phrase is best used in moderation. It can be used in situations where "thank you" is being offered for very small or petty things. Like “no problem,” it should not be said in a sarcastic or dismissive tone.
- Say "anytime!" This is another one which can be used to assure the person that in such situations help can always be given. It conveys that you are willing to do the favor or task anytime.
- Say “glad to help.” This conveys that you are happy to help your friend or acquaintance with the job or task. For instance, if your friend says “thanks for helping me install my new bookshelf.” You could say, “glad to help!”
7
Watch your body language. Your expression and body language can help make you seem sincere, personable, and helpful. When accepting thanks, remember to smile. Make eye contact with the other person as you speak, and nod along to what they say. Avoid crossing your arms or looking away.

Expert Q&A
Did you know you can get premium answers for this article? Unlock premium answers by supporting wikiHow

Question

What's another way to say "You're welcome?" in an interview?

Tami Claytor
Etiquette Coach
Tami Claytor is an Etiquette Coach, Image Consultant, and the Owner of Always Appropriate Image and Etiquette Consulting in New York, New York. With over 20 years of experience, Tami specializes in teaching etiquette classes to individuals, students, companies, and community organizations. Tami has spent decades studying cultures through her extensive travels across five continents and has created cultural diversity workshops to promote social justice and cross-cultural awareness. She holds a BA in Economics with a concentration in International Relations from Clark University. Tami studied at the Ophelia DeVore School of Charm and the Fashion Institute of Technology, where she earned her Image Consultant Certification.

Tami Claytor

Etiquette Coach

Expert Answer

Support wikiHow by unlocking this expert answer.

There are many different things you could say. "My pleasure" is a good response that should be sufficiently professional for an interview.
Question

What’s a good response when someone says “Thank you for understanding?”

wikiHow Staff Editor
Staff Answer
This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.

wikiHow Staff Editor

Staff Answer

Support wikiHow by unlocking this staff-researched answer.

People usually say this when they want to thank you for being patient or sympathetic with them when they’re dealing with a difficult situation. Try saying something reassuring, like “Of course,” “You’re very welcome,” or “It’s no problem at all.”
Question

What’s the best way to reply to a thank you from my boss?

wikiHow Staff Editor
Staff Answer
This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.

wikiHow Staff Editor

Staff Answer

Support wikiHow by unlocking this staff-researched answer.

That depends a lot on the tone of the thank you and your relationship with your boss. If things are fairly formal at your job, you can’t go wrong with a simple “You’re welcome.” You can also add “Please let me know if there’s anything else I can do.” If you work in a more casual setting, you can say something like “Happy to help!” or “My pleasure!”