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This guide is for people currently located in Australia, wondering how to make a call to New Zealand (Aotearoa). This is a simple process, although it may be expensive depending on your phone plan. If your contact in New Zealand did not provide the local area code, you may be able to guess it by looking up their address.
Things You Should Know
- If the number begins with 01164, dial it exactly—this contains the Australia exit code and New Zealand's country code.
- If not, you'll need to enter the exit code first, which is 011, followed by the country code, which is 64.
- You'll also need to enter the area code, such as 9 for Auckland or 3 for Christchurch, before dialing the rest of the phone number.
Steps
Calling New Zealand from Australia
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1If the number begins with 001164, dial it exactly. If the number you are trying to call begins with "001164," all the information you need to make the call from Australia is already included, and you can dial exactly as it appears.
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2If the number is eight digits or longer, try dialing 001164 followed by the full number. The phone number you were given might include the area code, especially if the phone owner knows you are not local to his area. If the number contains eight digits or more, the area code is probably included. Dial 001164 followed by the full number.
- The only exception is for some New Zealand cellular phone numbers, which can be up to nine digits long and thus "trick" you into thinking an area code is included. If your call does not go through, hang up and try again with 001164 2 followed by the number. 2 is the area code for all cellular phone in New Zealand.
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3If the number is only seven digits long, look up the area code. If you are calling a mobile phone, the area code is 2. Otherwise, look up the city or general region of the person or organization you are trying to reach and use the matching area code:[3]
- Auckland: 9
- Wellington: 4
- Christchurch: 3
- Hastings, Manawatu, Napier, New Plymouth, Palmerston North, Wairarapa, Wanganui: 6
- Dunedin, Invercargill, Nelson, Queenstown, The South Island, Timaru: 3
- Bay of Plenty, Hamilton, Rotorua, Tauranga: 7
- Whangarei: 9
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4Dial 001164, then the area code, then the number. Once you've found the correct area code, dial the exit code (0011), the country code for New Zealand (64), the area code for a specific region within New Zealand, then the number you are trying to reach.
Troubleshooting
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1Consider the time zone difference. New Zealand's time zone is GMT+12, or two to four hours ahead of Australia. If you are calling in the late evening, your contact may be asleep. To reach an organization in New Zealand before closing hours, you may need to call in the morning or early afternoon.
- New Zealand is two hours ahead of Sydney, Melbourne, and Brisbane (which are on AEST). It is two and a half hours ahead of Adelaide (ACST), and four hours ahead of Perth (AWST).[4]
- New Zealand observes daylight savings time, but parts of Australia do not. If you are in Queensland, the Northern Territory, or the Australian Capital Territory, and you are calling between October and April, add one additional hour to find New Zealand time.[5]
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2Check that the number is not toll-free. Because callers are typically still charged when calling toll-free numbers from a different country, some businesses block international calls to avoid causing their customers unexpected fees.[6] In New Zealand, toll-free numbers typically begin with 0508 or 0800.[7]
- Try to find a regular, non-toll-free number for that organization by searching online, or contact it by email.
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3Make sure your phone plan allows international calls. Some phone plans block international calls. Try calling a different international number. If it does not go through, contact your phone service provider and ask to change your plan.
- Note that international calls are often significantly more expensive than local or in-country calls. If you call abroad frequently, ask about a plan with a reduced international rate.
Community Q&A
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QuestionHow do I call an 800 number in New Zealand from Australia?Community AnswerPut it as 240 so that it will call the person that you want to call.
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QuestionHaving trouble ringing a New Zealand mobile, what can I do?Community AnswerPlace +64 in front of the area code (021/025/0274/022) and remove the leading zero so that the number starts with +6421.
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QuestionHow do I call an Australian mobile phone in new Zealand from Australia?Community AnswerIt does not matter where you or where they are; you just have to call their number and vice versa.
Warnings
- Make sure the call has ended properly, to avoid paying extra for no talk time.⧼thumbs_response⧽
- Check with your service provider to see if there are any additional fees when calling New Zealand.⧼thumbs_response⧽
References
- ↑ http://www.howtocallabroad.com/codes.html
- ↑ http://www.howtocallabroad.com/codes.html
- ↑ http://www.countrycallingcodes.com/country.php?country=New+Zealand
- ↑ http://www.timeanddate.com/time/map/
- ↑ http://australia.gov.au/about-australia/our-country/time
- ↑ http://www.howtocallabroad.com/qa/toll-free.html
- ↑ https://en.wikipedia.org/wiki/Telephone_numbers_in_New_Zealand#Toll-free_and_premium-rate
About This Article
To call New Zealand from Australia, dial the phone number exactly if it begins with 001164. If the number you are calling does not start with that number but is 8 digits or longer, enter 001164 first before dialing the rest of the number. If you are calling a cell phone, enter 0011642 before the rest of the number. If you encounter difficulties, verify that your phone plan allows international calls. To learn about New Zealand's area codes, keep scrolling.