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Chapter 13

Ethics in Business

Book Version 10
By Boundless
Boundless Management
Management
by Boundless
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Section 1
Ethics, an Overview
Defining Ethics

Ethics are the set of moral principles that guide a person's behavior.

Ethics Training

Moral reasoning is the process in which an individual tries to determine what is right and what is wrong.

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Culture and Ethics

Culture reflects the moral values and ethical norms governing how people should behave and interact with others.

The Manager's Role in Ethical Conduct

Employees can more easily make ethical decisions that promote a company's values when their personal values match the company's norms.

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Blurring Ethical Lines

Ethical decisions involve judgments of facts and situations that are subject to interpretation and other influences.

Section 2
Business Stakeholders
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Internal Stakeholders

Internal stakeholders, primarily employees, owners and managers, are directly involved in the operations and strategy of the organization.

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External Stakeholders

Integrating businesses into society results in a wide variety of interactions with a number of different external stakeholder groups.

Section 3
Maintaining Ethical Standards
Ethical Decision Making

Ethical decision making is the process of assessing the moral implications of a course of action.

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Training Ethical Decision Making

Organizations use compliance and ethics programs to demonstrate and reinforce their commitment to ethical practices.

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Whistleblower Protection

Whistle-blower protection provides safeguards against retaliation for those who report suspected legal or ethical violations.

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Managers Role in Ethical Conduct

Managers are responsible for upholding the ethical code and helping others to do so as well.

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Codes of Conduct

Organizations adopt codes of conduct to guide employees' actions and decisions.

Section 4
Corporate Social Responsibility
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Introduction to Corporate Social Responsibility

Corporate social responsibility is a company's sense of obligation towards social and physical environments in which it operates.

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Arguments for and against Corporate Social Responsibility

Most arguments both for and against CSR are based on how a company's attempts to be socially responsible affect its bottom line.

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Social Responsibility Audits

Social responsibility audits are a process of evaluating a corporation's social responsibility performance.

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Types of Social Responsibility: Sustainability

One type of corporate social responsibility focuses on three key dimensions of sustainability—environmental, social, and economic.

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Types of Social Responsibility: Philanthropy

Philanthropic corporate social responsibility involves donating funds, goods, or services.

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Types of Social Responsibility: Ecocentric Management

According to the ecocentric model of CSR, environmental protection and sustainability are more important than economic or social benefits.

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The Financial Value of Social Responsibility

CSR provides a financial return in the form of lower costs, higher revenue, and returns to investors.

Section 5
Ethical Responsibilities of Management
Ethical Conflicts

An ethical dilemma is a conflict between two moral imperatives.

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Boundless Management by Boundless
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Strategic Management
  • Strategic Management
  • External Inputs to Strategy
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Chapter 13
Ethics in Business
  • Ethics, an Overview
  • Business Stakeholders
  • Maintaining Ethical Standards
  • Corporate Social Responsibility
  • Ethical Responsibilities of Management
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Globalization and Business
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