Management
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Boundless Management
Introduction to Management
Additional Roles and Skills of Managers
Management Textbooks Boundless Management Introduction to Management Additional Roles and Skills of Managers
Management Textbooks Boundless Management Introduction to Management
Management Textbooks Boundless Management
Management Textbooks
Management
Concept Version 12
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Experiential Learning for Managers

Experiential learning is the process of making meaning from direct experience.

Learning Objective

  • Define the process, role and implementation of experiential learning as it pertains to managerial skill set development


Key Points

    • Experiential learning involves learning through reflection on direct actions and experiences; it is often contrasted with rote or didactic learning.
    • Experiential learning does not require a teacher; instead, it relates to the process of making meaning based on individual experience.
    • In this learning technique, a cycle of concrete experience, reflective observation, abstract conceptualization, and active experimentation generates realistic learning outcomes.
    • Management requires a wide variety of skills that are largely intangible and not easily learned via textbooks, so experiential learning serves as a useful focal point for study.

Terms

  • genuine

    Belonging to, or proceeding from the original stock; native; hence, not counterfeit, spurious, false, or adulterated; authentic; real; natural; true; pure.

  • Experiential

    Of, related to, encountered in, or derived from an activity or event.


Full Text

Defining Experiential Learning

Aristotle once said, "For the things we have to learn before we can do them, we learn by doing them." Experiential learning is the process of making meaning from direct experience. The experience can be staged or left unstructured. David A. Kolb, an American educational theorist, helped to popularize the idea of experiential learning, drawing heavily on the work of John Dewey, Kurt Lewin, and Jean Piaget. Kolb's work on experiential learning has contributed greatly to expanding the philosophy of experiential education.

The Process

Experiential learning involves learning through reflection on doing; it is often contrasted with rote or didactic learning. Experiential learning is related to—though not fully synonymous with—experiential education, action learning, adventure learning, free-choice learning, cooperative learning, and service learning.

Experiential learning focuses on the learning process for the individual (unlike experiential education, which focuses on the transaction between teachers and students). An example of experiential learning is going to the zoo and observing and interacting with the zoo environment, as opposed to reading about animals in a book. It is the difference between firsthand knowledge and hearing or reading about other people's experiences.

Experiential learning does not require a teacher; instead, it draws solely upon the process of making meaning based on direct individual experience. According to Kolb, knowledge is continuously gained through both personal and environmental experiences. While gaining knowledge is an inherent process that occurs naturally, certain elements must be present for a genuine learning experience to occur. Kolb states that to gain genuine knowledge from an experience requires the following abilities:

  • the learner must be willing to be actively involved in the experience
  • the learner must be able to reflect on the experience
  • the learner must possess and use analytic skills to conceptualize the experience
  • the learner must possess decision-making and problem-solving skills in order to use the new ideas gained from the experience

Experiential learning

The process of experiential learning is cyclical, with no required starting or end point. Learning through experiences requires observation, conceptualization, and experimentation to engage the mind.

Experiential learning can be a highly effective way to learn new skills, new attitudes, or even entirely new ways of thinking. It engages the learner on a more personal level by addressing the needs and wants of the individual. It requires initiative and the ability to self-evaluate. To be truly effective, it should span goal-setting, experimenting and observing, reviewing, and planning future action.

Role in Business

Experiential learning plays an important role in business learning and managerial training. It is an integral component to many training programs, as it engages both the intellect and the senses much more comprehensively than lectures, books, or videos. For example, a computer simulation of change management can be a useful application of experiential learning, as can a board game simulating operational efficiency in a factory.

Business skills are inherently intangible, evading the capture of most textbooks without external materials to create context. Management spans a wide variety of personal capabilities and requires different skills based upon the specific role and context, making it a challenging subject to teach. Motivating others and navigating a complex organizational structure are not skills individuals can learn via textbooks; experiential learning in business may therefore serve a useful focal point for study.

This principle is particularly noticeable in business programs that utilize a cohort or group-based educational structure for students. These programs enable students to select leaders and actively practice delegation, communication, and multitasking as they work on projects. Case studies offer another effective method of capturing these complex managerial skill sets in a real-life setting. Cases place students in the shoes of managers and allow them to experience and apply the variety of skills and considerations necessary for success in a specific situation and industry.

Example

A computer simulation of change management can be a useful application of experiential learning, as can a board game simulating operational efficiency in a factory.

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