Management
Textbooks
Boundless Management
Control
Management Textbooks Boundless Management Control
Management Textbooks Boundless Management
Management Textbooks
Management

Section 3

Bureaucratic and Quality Control Tools and Techniques

Book Version 10
By Boundless
Boundless Management
Management
by Boundless
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5 concepts
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Bureaucratic Control

The quality control cycle improves processes through a continuous cycle of planning, doing, checking, and acting.

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The Quality Control Cycle

Quality control is used to evaluate and address the quality of the goods a business provides.

Total Quality Management (TQM)

Total quality management (TQM) is the continuous management of quality in all aspects of an organization.

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The RATER Model

RATER is a service quality framework that highlights five important business areas customers use to analyze strength or weaknesses.

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Total Quality Management Techniques

Six sigma, JIT, Pareto analysis, and the Five Whys technique are all approaches that can be used to improve overall quality.

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