retention

Business

(noun)

In general, this is the process of remembering something. In business, however, it refers to the ability of an organization to keep its current customers.

Related Terms

  • retenti
  • loyalty
  • engagement
  • Brand Manager
Finance

(noun)

The act of retaining; something retained

Related Terms

  • retention ratio
  • sustainable growth rate
Management

(noun)

The act of maintaining an employee (or customer) through effectively filling that individual's needs.

Related Terms

  • corporate scouting
  • SG&A

Examples of retention in the following topics:

  • Dividend Payments and Earnings Retention

    • The dividend payout and retention ratios offer insight into how much of a firm's profit is distributed to shareholders versus retained.
    • These retained earnings can be expressed in the retention ratio.
    • Retention ratio can be found by subtracting the dividend payout ratio from one, or by dividing retained earnings by net income.
  • The Cost of Retained Earnings

    • Retained earnings can be expressed as a ratio known as the "retention rate. "
    • The retention rate also can be expressed in terms of the dividend payout ratio: .
    • The retention rate and the dividend payout rate are opposites, as are retained earnings and dividends paid out.
  • Customer Relationship Management

    • Customer relationship management focuses on improving retention through improving communication with consumers, and leveraging data to better understand needs.
    • While it delivers a wide range of benefits, the central focal point of customer relationship management (CRM) is customer retention.
    • Customer retention is a simple concept.
    • In sourcing your coffee beans, you notice customer retention is low if they order a particular roast of coffee.
    • Integrate the customer relationship management perspective into the broader organizational strategy, and recognize how organization's benefit from retention
  • Liquidation Preference

    • After the removal of all assets which are subject to retention of title arrangements, fixed security, or are otherwise subject to proprietary claims of others, the liquidator will pay the claims against the company's assets.
    • Property which is in the possession of the company, but which was supplied under a valid retention of title clause will generally have to be returned to the supplier.
    • After the removal of all assets which are subject to retention of title arrangements, fixed security, or are otherwise subject to proprietary claims of others, the liquidator will pay the claims against the company's assets.
  • The Remembering Stage

    • Using information immediately after receiving it enhances information retention and lessens the forgetting curve, or the rate at which we no longer retain information in our memory.
    • Conversely, retention is lessened when we engage in mindless listening, and little effort is made to understand a speaker's message.
  • Relationship Marketing and Management

    • A key principle of relationship marketing is the retention of customers through varying means and practices to ensure repeated trade.
    • Customer retention involves counterbalancing new customers and opportunities with current and existing customers as a means of maximizing profit.
    • Many companies in competitive markets will redirect or allocate large amounts of resources or attention towards customer retention.
  • 1,2-Group Shifts

    • Retention of configuration at the silicon atom during the rearrangement was demonstrated by the reaction sequence shown in the second diagram below.
    • Since the benzylation of the silyl chloride is known to proceed with inversion, and the final hydride reduction with retention, the rearrangement itself must have occurred with retention.
  • Statistical Literacy

    • Perhaps the fullest description was presented on the CNNMoney website (A service of CNN, Fortune, and Money) in an article entitled "Survey: iPhone retention 94% vs.
  • Measuring Organizational Performance

    • Customer satisfaction and/or retention - It is much cheaper to keep existing customers than to find new ones.
    • Customer retention rates underline brand loyalty and product quality.
  • Edema

    • Peripheral pitting edema, as shown in , is the more common type, resulting from water retention.
    • Peripheral pitting edema results from water retention.
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