job satisfaction

(noun)

The level of contentment a person feels regarding his or her work.

Related Terms

  • job enlargement
  • job enrichment
  • job specification

Examples of job satisfaction in the following topics:

  • Defining Job Satisfaction

    • Job satisfaction is the level of contentment a person feels regarding his or her job.
    • Job satisfaction falls into two levels: affective job satisfaction and cognitive job satisfaction.
    • Affective job satisfaction is a person's emotional feeling about the job as a whole.
    • These assessments help management define job satisfaction objectively.
    • Typically, five factors can be used to measure and influence job satisfaction:
  • How Job Satisfaction Influences Behavior

    • Job satisfaction can affect a person's level of commitment to the organization, absenteeism, and job turnover.
    • Job satisfaction can affect a person's level of commitment to the organization, absenteeism, and job turnover rate.
    • Job satisfaction also reduces stress, which can affect job performance, mental well-being, and physical health.
    • One proven way to enhance job satisfaction is rewarding employees based on performance and positive behavior.
    • Discuss the way in which job satisfaction reflects upon work behaviors in an organization
  • The Psychology of Employee Satisfaction

    • Job satisfaction reflects employees' overall assessment of their job through emotions, behaviors, and attitudes about their work experience.
    • Satisfaction with one's job has theoretical and practical utility linked to important job outcomes, such as attitudinal variables, absenteeism, employee turnover, and job performance.
    • Job satisfaction has a strong positive correlation with life satisfaction, and as such, improving job satisfaction should be considered a priority.
    • Some of the methods below can improve employee job satisfaction.
    • These programs can lead to employee job satisfaction and flexibility.
  • Herzberg's Two-Factor Theory

    • The Two-factor theory indicates that one set of factors at work cause job satisfaction, while another set of factors cause dissatisfaction.
    • It was developed by Frederick Herzberg, a psychologist, who theorized that job satisfaction and job dissatisfaction act independently of each other.
    • If management is equally concerned with both satisfaction and dissatisfaction, then managers must give attention to both sets of job factors.
    • Hygiene factors (e.g. status, job security, salary, fringe benefits, work conditions) that do not give positive satisfaction, though dissatisfaction results from their absence.
    • Herzberg's theory implies that simple recognition is often enough to motivate employees and increase job satisfaction.
  • Herzberg's Two-Factor Theory

    • Herzberg's Two-Factor Theory states that certain factors cause job satisfaction and other factors cause dissatisfaction.
    • Frederick Herzberg's Two-Factor Theory, also known as Motivation-Hygiene Theory or intrinsic vs. extrinsic motivation, concludes that there are certain factors in the workplace that can cause job satisfaction and a separate set of factors that can cause dissatisfaction.
    • Extrinsic motivators include status, job security, salary, and fringe benefits.
    • If management wants to increase employees' job satisfaction, they should be concerned with the nature of the work itself—the opportunities it presents employees for gaining status, assuming responsibility, and achieving self-realization.
    • To ensure a satisfied and productive workforce, managers must pay attention to both sets of job factors.
  • Fairness

    • Perceptions of justice influence many key organizational outcomes such as motivation (Latham & Pinder, 2005) and job satisfaction (Al-Zu'bi, 2010).
    • Commonly cited affected outcomes include trust, performance, job satisfaction, organizational commitment, counterproductive work behaviors, absenteeism, and turnover.
    • One way that employees restore justice is by altering their level of job performance.
    • Job satisfaction was found to be positively associated with overall perceptions of organizational justice such that greater perceived injustice results in lower levels of job satisfaction and vice versa.
    • Disgruntled employees who feel unfairly treated may suffer from a drop in work performance, have lower job satisfaction, and may have higher absenteeism or withdrawal.
  • Job Characteristics Theory

    • The Job Characteristics Theory is a framework for identifying how job characteristics affect job outcomes.
    • The Job Characteristics Theory (JCT), also referred to as Core Characteristics Model and developed by Hackman and Oldham, is widely used as a framework to study how particular job characteristics impact job outcomes, including job satisfaction.
    • No one combination of characteristics makes for the ideal job; rather, it is the purpose of job design to adjust the levels of each characteristic to attune the overall job with the worker performing it.
    • The job characteristics directly derive the three states.
    • The five core job characteristics can be combined to form a motivating potential score for a job that can be used as an index of how likely a job is to affect an employee's attitudes and behaviors.
  • Job Design

    • Careful job design has been shown to increase job satisfaction, improve through-put, and lessen employee problems like grievances and absenteeism.
    • The aims of work design are to improve job satisfaction, to improve through-put, to improve quality, and to reduce employee problems.
    • Job Rotation: Job rotation involves moving employees from job to job at regular intervals.
    • These three psychological states in turn are related to positive outcomes such as overall job satisfaction, internal motivation, higher performance, and lower absenteeism and turnover.
    • Explain the four tactics of job design and the five core job dimensions
  • Brief history of traditional approaches to job design

    • Frederick Taylor developed this theory in an effort to develop a "science" for every job within an organization (Taylorism).
    • Hertzberg's Motivation-Hygiene theory attempts to uncover psychological needs of employees and enhance employee satisfaction.
    • Simple recognition is often enough to motivate employees and increase job satisfaction (Herzberg's Motivation-Hygiene Theory).
    • More effective jobs can be created when specific goals are established.
    • If a company wants to implement goal setting theory with regards to job design than a reasonable job criteria and description must be established.
  • Tactics for Improving Fit

    • Ways of improving job fit include assessing employee activities through various tools to increase employee satisfaction and efficiency.
    • The basis for improving fit between the employee and the job is striking a balance between job design and individual—crafting the job in such a way that it complements the employee's individual skills, aspirations, personality, and attributes.
    • As a result, flexibility to tailor the job design for both organizational effectiveness and employee job satisfaction is a significant, ongoing part of the job design process.
    • Job analysis employs a series of steps which enable a supervisor to assess a given employee/job fit and to improve the fit, if necessary.
    • In this situation, the supervisor can also customize each discussion to become more familiar with the personality, levels of satisfaction, and perceived efficiency of each employee.
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