6 concepts
Choosing the Type of Communication
The medium, or channel, of business communication influences its effectiveness.
Quality of Written and Oral Expression
The quality of written and oral communication depends on the effective use of language and communication channels.
Nonverbal Communication
Nonverbal elements supplement the use of words to convey meaning during communication.
Differences in Status
Social status can influence how an individual's communication is perceived.
Noise as a Barrier to Communication
The efficacy of communication is impacted by how much noise there is in the communication channel.
Gender and Diversity
Diversity, while an important part of a strong workforce, can contribute to misconceptions that may impede communication.