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Section 2

Functions of Managers

Book Version 6
By Boundless
Boundless Business
Business
by Boundless
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7 concepts
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Planning and Decisions

Planning is the most fundamental of the five management functions; without it, none of the other functions can be carried out effectively.

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Organizing Tasks

Managers must organize to see their plans to fruition, thus assigning tasks to individuals and arranging them in an framework that allows decision making.

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Staffing Roles

The managerial responsibility of staffing is an involved process of hiring, training, compensating, positioning, and assessing team members to enable operational success.

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Leading Teams

Certain leadership competencies help people become effective leaders; successful team leaders follow planning and implementation processes.

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Knowledge Management

Organizations use knowledge management to identify, create, represent, distribute, and enable strategy and process.

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Controlling Activities

Controlling is a core managerial function defined by observing and optimizing operational processes.

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Customer Experience Management

Customer experience management focuses the operations and processes of a business around the need of the individual customer.

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