Interpersonal skills

(noun)

The competencies related to human interaction, such as social skills, communication, and emotional intelligence.

Related Terms

  • holistic
  • management

Examples of Interpersonal skills in the following topics:

  • The Impact of Business Owners on Success and Failure Rates

    • Without getting too specific or detailed, there are a few central skills commonly required of owners across most small businesses:
    • Different businesses require different skills.
    • A small business owner involved in building websites will need the core relevant skills to create them from scratch.
    • In short, most small business owners are the primary source of relevant skills for that particular business model (at least at first).
    • Business owners with a strong strategic ability to plan, highly developed interpersonal skills, key industry skills/knowledge, and the willingness to take risks and be accountable are poised for the highest rates of success in small business ventures.
  • Sensitivity to Human Relations

    • Management is a functional discipline that requires a wide variety of skill sets, including organizational skills, technical skills, and people skills (or 'soft skills').
    • The skills required to lead from a human sensitivity perspective are often referred to as soft skills or EQ (emotional intelligence).
    • According to a research done at Eastern Kentucky University, soft skills can be summarized as the following ten attributes:
    • Interpersonal skills – This is an extensive list of characteristics involving social ability, friendliness, sense of humor, patience, etc.
    • As you can see here, the vast majority of these skills involve integrating with human resources.
  • Elton Mayo

    • By acquiring these skills, the employees, those in management positions, and the customer can maintain more compatible relationships.
    • It has become a concern of many companies to improve the job-oriented interpersonal skills of employees.
    • The teaching of these skills to employees is referred to as "soft skills" training.
  • Selecting the right People

    • Many companies choose to use several rounds of screening with different interviewers to discover additional facets of the applicant's attitude or skill as well as develop a more well-rounded opinion of the applicant from diverse perspectives.
    • After deciding what skills are needed for the position, the interviewer will ask questions to find out if the candidate possesses these skills.
    • The reality is that technical skills can be learned, but interpersonal work attitudes are usually more difficult to change (Schaefer).
    • Tests such as the Myers Briggs and D.I.S.C profile assessments are popular tools that provide an accurate analysis of an applicant's attitudes and interpersonal skills; however, it is critical that the tests are administered, scored, and interpreted by a licensed professional.
  • Evaluating recruiting policies

    • When screening potential employees, managers need to select based on cultural fit and attitude as well as technical skills and competencies.
    • According to former CEO Herb Kelleher, "We can change skill levels through training.
    • After deciding what skills are needed for the position, the interviewer will ask questions to find out if the candidate possesses these skills.
    • The reality is that technical skills can be learned, but interpersonal work attitudes are usually more difficult to change (Schaefer).
    • Tests such as the Myers Briggs and D.I.S.C Profile assessments are popular tools that provide an accurate analysis of an applicant's attitudes and interpersonal skills; however, it is critical that the tests are administered, scored and interpreted by a licensed professional.
  • Mistakes in Communication-Part II

    • He'd only recently finished college, and he hadn't shown any particular leadership or interpersonal skills while he was there.
  • Discussion questions, exercises, and references

    • Powerful Communication Skills that Get Results!
    • Receiving Feedback Gracefully is a Critical Career Skill.
    • How to Avoid Hiring Failures: Assess Interpersonal Skills and Motivation Levels.
  • Technical Skills

    • Examples of technical skills include project management skills for engineers building bridges, aircraft, and ships.
    • To perform management functions and assume multiple roles, managers must be skilled.
    • Technical skill involves process or technique knowledge and proficiency.
    • Katz pointed out that training programs tend to focus on skills in this area.
    • These skills are easier to learn than those in the other two groups.
  • Herzberg's Two-Factor Theory

    • For example, building into tasks set a greater level of responsibility, and the opportunity to learn new skills.
    • Instead, dissatisfaction results from unfavorable assessments of such job-related factors as company policies, supervision, technical problems, salary, interpersonal relations on the job, and working conditions.
  • Conceptual Thought

    • A scheme of management skills was suggested by Robert L.
    • Conceptual skills are probably some of the most important management skills.
    • There are some very basic principles behind conceptual skills.
    • Indeed, at these higher levels of management, organizations require these skills.
    • Conceptual skills are probably some of the most important management skills.
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