follow-up

(verb)

To take further actions remaining after an event; to continue, revisit, or persist; especially, to maintain communication.

Related Terms

  • close
  • presentation
  • marketing
  • salesman
  • prospect

Examples of follow-up in the following topics:

  • The Sales Process

    • The salesperson must remember to follow up.
    • Following up will ensure customer satisfaction and help establish a relationship with the customer.
  • Making the Most of Committees

    • When everyone follows the natural tendency to observe rather than act, a committee may stagnate and fail to reach its aims.
    • These tools fall in three categories: preparing for meetings, running them, and following up afterward.
    • The best way to prevent such deflating episodes is to follow up after each meeting with good records.
    • Following these suggestions may not make your committee experiences heavenly, but it might at least keep them from being too hellish.
    • The best way to prevent such deflating episodes is to follow up after each meeting with good records.
  • Salesperson Personalities

    • The eight steps are: prospecting, preapproach, approach, need assessment, presentation, meeting objections, gaining commitment, and following up.[ 4]
    • Following the approach is the need assessment.
    • They can use the ‘alternative close', the ‘assumptive close', the ‘summary close', or the ‘special-offer close', among others.[ 11] Finally, the salesperson must remember to follow up.
    • Following up will ensure customer satisfaction and help establish a relationship with the customer.
    • Database And Knowledge Management: Sales people must be computer literate and up-to-date with the technology advances.
  • Additional cost and energy saving suggestions for pumps

    • Whatever substance is being pumped, the following suggestions can reduce the costs involved:
    • Up to 20% of the work output of a compressor is sometimes needed to make up for losses from air leaks.
    • In addition, leaking condensate return lines bring back less condensate to their boiler, thereby forcing the boiler to use more energy to heat up replacement water.
  • Management mistakes and the incompatibility of growth strategies and organizational structure

    • We will go into several of these management mistakes in more detail in the following.
    • The growth of start-ups must be planned, and supported by one or more of the above mentioned strategies.
    • The lack of team management and networking in the start-up and consolidation phases hinders growth, as the experience of start-ups from Silicon Valley has shown.
    • Therefore, the distribution of competences and responsibility must be achieved, depending on the strategies the start-up pursues.
    • However, this requires a good knowledge of the industry or industries in which the start-up wishes to diversify.
  • Managing Up and Employee Feedback

    • Through encouraging employees across the organization to manage up, organizations capture the benefit of having an open feedback loop between work groups and their managers, where both parties can potentially improve their performance.
    • Managing down improves employees' ability to accomplish their tasks, while managing up improves management's ability to enable employees.
    • However, most effective evaluation approaches will include the following:
    • Assessment – For both managers managing down and employees managing up, some form of formal assessment is useful in enabling effective evaluations.
  • Inadequate or incorrect marketing, cooperation, finance, or HR strategies

    • Many of the following issues have been introduced in previous chapters.
    • If larger established companies really commit themselves to their junior partners and are successful, then cooperation often ends up with the senior partner taking over the start-up.
    • Start-ups in particular are often undercapitalized.
    • If start-ups fail to consider these points, obstacles to growth are a matter of course.
    • If this does not happen, start-ups face a growth barrier which is hard to overcome.
  • Efficient buildings increase profits

    • Following is a list of documented improvements obtained after natural light (derived from windows or tubular skylight systems) was introduced into workplaces: (Edwards, L., and Torcellini, P., ‘A Literature Review of the Effects of Light on Building Occupants')
    • The Canada Green Business Council drew similar conclusions when it discovered that the introduction of natural daylight raised productivity 13% in Canadian businesses, increased retail sales by up to 40%, and helped improve school test scores by as much as 5%.
    • Improved ventilation added to these enhancements by increasing productivity an additional 17% and decreasing sickness by up to 50%.
  • Creating a Web presence

    • When you set down to create your site, consider the following first:
    • Login to a registrar like http://www.godaddy.com and follow their instructions for registration.
    • A simple Google search will turn up many candidates for you in your locale.
    • Finding out what kinds of information your customers want, and then designing and developing your site to provide up-to-date, ongoing resource materials can help you better position your products or services and serve as a credible "go-to spot".
  • Pinballs and Presentations

    • Pinballs descend rapidly, however, unless someone snaps them back up with flippers or sharp, skillful shoves.
    • It's up to you as the presenter to initiate that change.
    • To keep a pinball moving and racking up points takes persistence, quick reactions, and cleverness.
    • (A look at USA Today should back this up).
    • Remember: you know your material better than anyone listening to you, and you need to help people follow your reasoning.
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